ComplaintsforQwikplow
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/18/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Snow removal contract 2020-2021 12-17-20 snowstorm - No show after numerous calls and texts. Next morning after yet again another call came and did a very shoddy job but was able to get my vehicle out. No follow up clean up. Did voice my concerns this was unacceptable as I am prime caregiver to my grandchildren whose both parents are essential workers. Given assurances this was not standard and would be better response.2-1-21 snowstorm - with the prediction of over a foot of snow I emailed to make sure I was being put on schedule for plowing. Unfortunately once again a no show. Neighbors came and did cleanup after 5 that evening.Having no confidence in the company being able to meet their contract obligation I emailed that I was cancelling and wanted a refund for the balance of 200.Did not hear anything and did a follow up email in November and also left a voicemail requesting someone get back to me regarding this matter. To date have heard nothing..Customer response
03/01/2022
Better Business Bureau:
At this time, I have not been contacted by Qwikplow regarding complaint ID ********.
Sincerely,
******** ** ******
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.