5 Customer Reviews
Review from Mark A
1 star09/24/2024
Trying to pay a past debt but the debt collection prompt after dialing 516-***-0404 directs you to then call 516-***-0423 which isnt a working number. When calling the original number back and dialing zero or staying on the line like it directs you for further service it disconnects you. There is no one to get in touch with whatsoever.
CardWorks Servicing LLC Response
10/07/2024
The account was opened with *******************. Due to nonpayment, the account charged off with an outstanding balance. At charge-off, ownership of the account was transferred to CW Nexus Credit ******************* I, and the account was placed with third party collection agencies for servicing. While we regret any dissatisfaction, CW Nexus Credit ******************* I does not offer customer support via phone. The customer may either write to us or contact the collection agency that is currently servicing the account for assistance. A letter was sent directly to the customer on October 3, 2024.Review from Jeff L
1 star08/08/2024
Terrible! I am trying to pay, but they don't answer the phone.CardWorks Servicing LLC Response
08/21/2024
Our records indicate that the account was opened with ******* Bank with an electronic application and subsequently used for purchases. Due to non-payment, the account was charged off with an outstanding balance. After charge-off, CW Nexus Credit ************* Trust became the owner of the account.The customer agreed to settle the account by paying a portion of their balance. As this payment has yet to be received, the balance remains the same. We have no record of recent inbound calls regarding paymentsReview from Robert B
1 star07/14/2023
Really not much say when all your reviews are badReview from Damon K
1 star11/25/2022
Simply closed my account without reasoning, and have yet to return my money.CardWorks Servicing LLC Response
12/15/2022
We received a BBB complaint (********) from the customer and responded; a refund check for the full security deposit was issued and cashed by customer.Review from Christina P
1 star12/05/2021
I would give negative zero if I could! I paid this off and never received a receipt or letter that it was paid. It is still showing on my credit report at unpaid! Horrible !!!
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