Business ProfileforCold Spring Hills Center for Nursing & Rehabilitation
Current Alerts For This Business
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On 12/16/2022, New York Attorney General Letitia James filed a lawsuit against Cold Spring Hills Center for Nursing and Rehabilitation (Cold Spring Hills), a Nassau County nursing home, its related businesses, their owners, and senior managers, for years of financial fraud and self-dealing that led to severe understaffing and resident neglect and harm.
An investigation by the Office of the Attorney General (OAG) found that Cold Spring Hills’ owners diverted over $22.6 million in Medicaid and Medicare funds from resident care through a fraudulent network of companies that were used to conceal up-front profit taking. The lawsuit alleges that long before the COVID-19 pandemic, the owners repeatedly cut staffing at the 588-bed facility, which created poor working conditions and endangered residents. Through her lawsuit, Attorney General James seeks to prevent new residents from entering the facility, install monitors to oversee the facility’s operations and finances, and ban existing and hidden owners from their roles.
Under New York law, owners of nursing homes have a “special obligation” to ensure the highest possible quality of life for residents and to staff the facility at a level sufficient to provide adequate care to all residents. The lawsuit alleges that the owners and operators of Cold Spring Hills engaged in fraudulent financial schemes that violated numerous laws designed to protect nursing home residents, resulting in preventable neglect and harm of vulnerable New Yorkers.
The operators of Cold Spring Hills used 13 companies to create the appearance that they were paying for services for the nursing home but were in fact diverting Medicaid and Medicare funds to themselves as up-front profit instead of using the funds for resident care. This complex network of companies was also used to hide the real owners of the nursing home and to orchestrate multiple deceptive schemes to extract funds for their personal financial benefit, while disregarding the nursing home’s duty to provide required care. From 2017 through 2021, Cold Spring Hills received over $157 million from New York’s Medicaid program and over $88 million from Medicare to provide critical care to its elderly and disabled residents. Cold Spring Hills’ operators used three primary fraudulent schemes to siphon over $22.6 million in Medicaid and Medicare funds from Cold Spring Hills. The lawsuit alleges that the respondents paid more than $15.3 million in fraudulent “rent” to Cold Spring Realty, which is owned by the same individuals who operate the nursing home, and paid more than $5.2 million to several deceptive entities for supposed “consulting.”
In addition, the lawsuit alleges that the respondents engaged in a $2 million fraudulent promissory note scheme when they purchased the facility. The respondents also funneled another $10.6 million in concealed self-dealing transactions through what were ostensibly insurance companies, and another $8.1 million through an entity that purportedly provided services and supplies to Cold Spring Hills. In total, the respondents transferred over $42.4 million to its owners and related parties from 2016 to 2021. Testimony from numerous staff and family members of residents describe bleak conditions at the facility. Family members of residents often observed that the facility was unclean and that critical care equipment, such as wheelchairs, beds, shower chairs, and air conditioners, were broken. Residents were routinely left sitting in soiled briefs and were not bathed for long periods of time. Cold Spring Hills repeatedly failed to provide proper wound care and prevention for residents, causing wounds to develop and existing wounds to deteriorate, leading to infections. Residents and their families cited numerous other deficiencies in services, including failure to provide safe and adequate nutrition, medication, and sanitation.
Due to years of fraud, financial abuse, and unnecessary staffing cuts before the COVID-19 pandemic, Cold Springs Hills residents needlessly suffered during the pandemic. In February 2020, the principal owner orchestrated a plan to cut $1.6 million in expenses by reducing staff. He made these budget cuts despite the Department of Health (DOH) notifying Cold Spring Hills on February 6, 2020 that all nursing homes must prepare for the coming pandemic. The facility was dangerously understaffed before the pandemic and during the height of the pandemic. Cold Spring Hills’ staff confirmed that insufficient staffing was a problem at the facility before the pandemic, and that it continued into 2022. From March 1, 2020 to June 4, 2020, 166 residents of Cold Spring Hills died, 98 from COVID-19 and 68 from other causes. Cold Spring Hills fraudulently failed to report 51 of those 98 COVID-19 deaths to DOH, underreporting by 52 percent.
The companies named in the lawsuit are Cold Spring Hills, the actual facility; Cold Spring Realty Acquisition, LLC (Cold Spring Realty), which owns the property where the nursing home is located; Ventura Services, LLC, Highview Management Inc., B&L Consulting, LLC, all of which claim to provide consulting services to nursing homes; Graph MGA, LLC, Graph Management, LLC, Graph Insurance Company A Risk Retention Group, which purportedly act as insurance brokerages; Philipson Family, LLC, which is a partial owner of Cold Spring Realty; Lifestar Family Holdings, which is a partial owner of Cold Spring Realty; Comprehensive Care Solutions, LLC, which purported to provide services and supplies; and Ross CSH Holdings, LLC, Rosewell Associates, LLC, and ZBL Management, LLC, all pass-through companies. Also named in the suit is the principal owner, Bent Philipson, whose role was concealed, Benjamin Landa, whose concealed his ownership; Joel Leifer; as well as David Zahler, his wife Chaya Zahler, their adult children Rochel David, Leah Friedman, Chaim Zahler, and Jacob Zahler, Avi Philipson (Bent Philipson’s adult son), Esther Farkovits (Benjamin Landa’s adult daughter), Rochel David and Leah Friedman (the Zahlers’ daughters) were straw owners of the nursing home, put in place to conceal their fathers’ control. Also named in the suit is Cheskel Berkowitz, Joel Zupnick, and the Estate of Deborah Philipson.
The owners of Cold Spring Hills and their families engaged in repeated and persistent fraud and illegality in operating Cold Spring Hills, including but not limited to violating several laws designed to protect nursing home residents and cutting necessary staffing in order to further enrich the owners and their families. In her lawsuit, Attorney General James seeks to: --Prohibit Cold Spring Hills from admitting any new residents unless and until staffing levels meet appropriate standards; --Require Cold Spring Hills to engage and pay for a financial monitor to oversee the facility’s financial operations; --Require Cold Spring Hills to engage and pay for an independent healthcare monitor to oversee the facility’s healthcare operations and ensure residents’ outcomes improve; --Remove Bent Philipson, Avi Philipson, Joel Leifer, Esther Farkovits, Rochel David, and Leah Friedman, and any of their related entities, from further serving or having any role at Cold Spring Hills; --Direct all respondents to fully disgorge any and all funds wrongfully received as part of the scheme; and --Direct all respondents corporate and individual to pay restitution and penalties.
Attorney General James encourages anyone with information or concerns about alarming nursing home conditions, or resident abuse or neglect to file a confidential complaint online or call the Medicaid Fraud Control Unit (MFCU) hotline at (833) 249-8499.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 378 Syosset Woodbury Road, Woodbury, NY 11797-1200
- BBB File Opened:
- 2/1/2021
- Alternate Business Name
- Cold Spring Acquisition LLC
- Business Management
- Dr. Grigoriy Krichmar MD, Medical Director
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.