ComplaintsforFussell Painting
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Complaint Details
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Initial Complaint
10/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Fussell Painting is owned by ****** *******. He and ***** ( last name unknown) painted outside of our house from September 6 thru September 16, 2023. The paint job is satisfactory with only minor flaws. They, however, left dirty 5 gallon paint pails in the garage and a light fixture disassembled during paint job but left hanging without assembling it when they left. I called ****** about a week or so after the job was done and he promised to come back and get the light fixture handled. He has not shown up yet and has ignored multiple phone calls from me.Business response
10/23/2023
Customers complaint has been taken care of and this should not be an issue. We were there today and fixed his broken light which was not our fault and took the 5 gallon bucket with us when we left.Customer response
10/24/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.