ComplaintsforThriving Brands LLC
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Complaint Details
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Initial Complaint
10/31/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On June 14, 2023 called to complain about 4 right guard deodorants not working. Was advised will receive refund for defective product. Called June 29,2023 advised by ****** that prepaid card was sent out on June 28,2023. Invoice number *************** Did not receive anything. Advised to call ******* ****** had nothing on file. I didn't have any account information to give to them. I want a refund on the defected product. I can not understand the customer service agents. Neither do I want to be at risk with this global customer service agents who don't know what they are doing but do know how to rob identification. I want a cheque sent for the lost of 4 right guard deodorant. Once I receive my refund I will never buy your product again. This is since June 2023 and its now October 2023. Received a c a Ed October 6, 2023. Card does not work and as I have read after 30 days the company charges 9.99. Either way I want a refund via cheque. Not a third party company taking care of your customer service and not even doing a good job.Business response
10/31/2023
Please be advised that ****** no longer owns the brand Right Guard.
As of June 1, 2021 Right Guard is owned by Thriving Brands LLC.
Please follow up with them regarding this complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.