ComplaintsforHensel's Lawn Care LLC
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Complaint Details
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Initial Complaint
06/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I made arrangements for weekly lawn service. The first mow I was called and told they would be out Saturday. No call no show. I contacted owner on Sunday and he came out and mowed. I then paid for that mow and the next 3 all at once. 2 weeks went by with no mow. I contacted the owner for 3 days with no response to text or call on multiple numbers. Finally got ahold of him and he promised a refund. It has now been 5 weeks with no refund and a lot of excuses.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.