ComplaintsforHayes Realty, Inc.
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Complaint Details
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Initial Complaint
07/20/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
This realty company has lies on their website regarding **** ***** **** **, Canton, Ohio. I informed them of their lies, and they refuse to make it right. They said the condo is TOTALLY RENOVATED, which is false. I am the previous owner and am aware of what is was before they "renovated" it. I thought realtors were supposed to be honest.Business response
08/10/2023
Per the complaint, there were many updates to the property including new flooring, pulling wallpaper, completely painting the unit, new light fixtures, re-building the rear deck, etc. just to name a few. The property was purchased from this Seller at an auction. The agent who is listing the property purchased it at the auction and did a tremendous amount of work on the property and has listed it for sale. This Seller has called and harassed the agent about the listing although they have no further ownership interest in the property. Upon receiving a call from this past property owner, the wording “totally renovated” was replaced with “has been nicely updated…”
We hope that satisfies this past seller who so kindly called our agent and accused her of telling “lies”. We do have photos of the outdated condition of the property when it was sold at auction and photos of how nice it looks now after all the work was completed so our hope is this person will be satisfied with the updated wording and has a nice life (somewhere else).
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.