ComplaintsforOrthoUnited OMNI Canton Campus
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Complaint Details
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Initial Complaint
02/23/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I had my left hip replaced in April of 2023. Since the surgery I have been experiencing weakness in my left knee. The left side of my left thigh is completely numb. During the night I have trouble sleeping because of a phantom itch in my left thigh that I can not relieve because my thigh is numb. I was off work three months due to the hip replacement. I got an EMG through my family doctor because Ortho United is refusing to even schedule me an appointment or try to resolve my issues. When I ask them why they said that I had an outstanding balance of $220.00. I have been making payments to them. My original bill was $1439.24 and after only 10 months I only owe just over $200.00. Can they refuse me medical service to something that was caused during a hip replacement that they performed? Any help in this would be huge. Thank you. P.S. My insurance also paid them over $40,000. How can they refuse to help me? Thanks again.
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Contact Information
4760 Belpar St NW
Canton, OH 44718-3603
Business hours
Today,7:00 AM - 5:00 PM
| MMonday | 7:00 AM - 5:00 PM |
|---|---|
| TTuesday | 7:00 AM - 5:00 PM |
| WWednesday | 7:00 AM - 5:00 PM |
| ThThursday | 7:00 AM - 5:00 PM |
| FFriday | 7:00 AM - 5:00 PM |
| SaSaturday | Closed |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.