Customer Reviewsfor21st Century Kitchens of Celina

I would give this place 0 stars but it won't let me. The owner took 4 months to finish my house when it should of only took 2 months. They always found an excuse to not to be there, but worse of all the owner degraded my mom all the time and made fun of her to his worker. I'll never recommend this place to anyone!

All I can say is WOW! Don't know if I have enough space to tell the whole story. The project got off to a bad start, we showed up to work and we had to move clothes, furniture and personal effects. Then we had to clean cobwebs and dirt before we got started. When we got started, we found out the walls to be removed were load bearing walls & plumbing running down a wall. (I don't have x-ray vision). took an extra week to resolve these problems. The customer was doing the painting. I told them that they must remove the wallpaper boarder before painting. They didn't, the border started peeling off. We had to drywall/skim coat over to keep it on and to make look better. Customer wanted to argue about other things. For example, she wanted the base trim installed before the laminate flooring. Her son told her that wasn't correct way of doing that. As work progressed Jordan asked us to do other repairs or work. Such as install trim, shower door, repair shower valve in back bathroom, Chalk windows that were leaking water in. Repair wiring that he didn't hook up right, install lighting. Remove exterior door from bedroom and patch in with new siding on outside & drywall on inside. Replace exterior kitchen door with old one from bedroom. Baseboard trim was missing from bedroom, living room & closet took time to purchase/get it & install it. installed new trim around 3 windows. Waited 2 weeks on the flooring people they hired to finish. Jordan didn't like the cast iron radiator in the kitchen wanted something different. waited 2-weeks (last 2 -weeks of the job) for a different type and then change mind about it. So, if you figure 2-week delay from flooring & 2-week wait for heater. Then all the extra work requested and needed, is why it took 4 months. This is just a small explanation of this bad review. Also had trouble getting paid for the extra work they asked for. (Took 6-weeks for that). Karen left for Texas in the middle of the project without telling me, (but phoned my office manager and told her). But Jordan informed me he "was in change now". In closing after 34 years of being in business I have never encountered a customer like them. If I was reviewing them as a customer wouldn't give them more that a star also.

All I can say is WOW! Don't know if I have enough space to tell the whole story. The project got off to a bad start, we showed up to work and we had to move clothes, furniture and personal effects. Then we had to clean cobwebs and dirt before we got started. When we got started, we found out the walls to be removed were load bearing walls & plumbing running down a wall. (I don't have x-ray vision). took an extra week to resolve these problems. The customer was doing the painting. I told them that must remove the wallpaper boarder before painting. They didn't, the border started peeling off. We had to drywall/skim coat over to keep it on and to make look better. Customer wanted to argue about other things. For example, she wanted the base trim installed before the laminate flooring. Her son told her that wasn't correct way of doing that. As work progressed ****** asked us to do other repairs or work. Such as install trim, shower door, repair shower valve in back bathroom, Chalk windows that were leaking water in. Repair wiring that he didn't hook up right, install lighting. Remove exterior door from bedroom and patch in with new siding on outside & drywall on inside. Replace exterior kitchen door with old one from bedroom. Baseboard trim was missing from bedroom, living room & closet took time to purchase/get it & install it. installed new trim around 3 windows. Waited 2 weeks on the flooring people they hired to finish. ****** didn't like the cast iron radiator in the kitchen wanted something different. waited 2-weeks (last 2 -weeks of the job) for a different type and then change mind about it. So, if you figure 2-week delay from flooring & 2-week wait for heater. Then all the extra work requested and needed, is why it took 4 months. This is just a small explanation of this bad review. Also had trouble getting paid for the extra work they asked for. (Took 6-weeks for that). ***** left for Texas in the middle of the project without telling me, (but phoned my office manager and told her). But ****** informed me he "was in change now". In closing after 34 years of being in business I have never encountered a customer like them. If I was reviewing them as a customer wouldn't give them more that a star also.