ComplaintsforKenworth Truck Company
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Complaint Details
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Initial Complaint
10/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I bought Kenworth t880 dump 2 months ago for my business. Since then it has been in the shop 3 times for the same problem. It has spent over 4 weeks in the shop since *** owned it they cant seem to fix it and this truck is crippling my business since I sold some of my other trucks that this truck replaced. I need a resolution or a new truck this truck has coast me at least $50k since its been broke. When you pay over $200k for a new truck you dont expect it to spend all of its time in the shopBusiness response
10/08/2024
This complaint was sent to our manufacturing facility in Ohio and sent to Kenworth Headquarters in Washington. We are reaching out to the customer to get VIN and dealer information so we can conduct additional research on this claim. As soon as we have that information, we will submit a formal response to this complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.