Customer ReviewsforTharp Animal Health Care Center, Inc.

**** ***** called my person phone after I sent an email. He explains it was a long day and was just “too tired”. *****: “Usually the front girls tag the bodies, but I will. I for some reason just didn’t that day. It was after hours and I’m sorry I don’t know why.” Quote on quote. I have the call recorded. You cannot afford a mistake when it involves a loved one. My family has taken our beloved pets to *** ***** and office staff for the past 12+ years. *** ***** can be a very personable, passionate, and caring dr. But with that being said accidents can happen and that is totally understandable. What is not understandable nor respectable is how ******, *****, and the front desk staff lack knowledge about what’s going on inside the office and what work they need to be getting done daily. Including scheduling and being absolutely sure there are no DEAD bodies of loved pets left in the freezer for 8 BUSINESS DAYS. “Because we didn’t know he was there” EXCUSE ME. It’s your job to know. It’s your job to tag. It’s your job to schedule the pick up for the bodies. After ****** explaining for herself and staff and expressing their sorrow over their “only human mistake” She can’t find it in her heart to do the only thing that could possibly salvage a shred of integrity by refunding the measly amount of money spent for them to take him and forget about him. Then again ***** probably wouldn’t have a practice if he acknowledged and reimbursement for every mistake made in his office. Not only… he was delivered back to the office yesterday Monday 10/9. No one called my parents (number on file) to pick him up. I called my mom today to see if she got him. Of course she didn’t know he was ready! Total lack of communication. Unacceptable. Do better *** *** *****. Save yourself the money and heartbreak and take your loved pets to OSU MED VET 30min North.