ComplaintsforStreet Food Ventures, LLC.
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Complaint Details
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Initial Complaint
10/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I met with the owner of Street Food Ventures in May of 2023 to discuss purchasing a 8.5x14 Food trailer. I decided to have this company fabricate the trailer for me. The owner, Tony L****, presented me with a quote and instructed me to pick out the equipment I wanted in the trailer. I got that information to him and he made a blueprint for my approval. I paid the first installment of over $19,000 to purchase the trailer and equipment. The next payment was due in July and I paid that as well. That was $9500. In August I went to the Street Food Ventures shop to check on my trailer because I hadn't heard anything from Tony in several weeks. Tony told me the trailer was at another location having the plumbing installed. That didn't seem off because he told me that part was done elsewhere by a master plumber. I wrote him a check for half of the final payment which was around $4500. I told him I would pay the rest once I saw my trailer. I asked him if he was still planning to have the trailer ready by August 18 which is the estimated completion date on the work order. He told me it would be closer to the end of August because he was short staffed and his mother was sick so he had to spend time helping her. I made two more visits to check on my trailer. There was a trailer in his shop that looked like mine. It was having the wiring installed the last time I saw it. I got a call from a gentleman who also ordered a trailer from Tony and he had not gotten his either. He told me he canceled his trailer fabrication and asked Tony for a refund and his equipment he had already paid for. Shortly after that Tony had a fire in his shop. I tried to call him several times. He finally answered me and said he was working with his insurance company. That's the last I've heard from him.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.