We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          The Rug Gallery

          View full profile
          Location of This Business
          9350 Kenwood Road, Cincinnati, OH 45242
          Email this Business
          BBB File Opened:
          1/1/1973
          Years in Business:
          52
          Business Started:
          1/1/1972
          Business Incorporated:
          7/1/1975
          Accredited Since:
          10/1/1982
          Type of Entity:
          Corporation
          Alternate Business Name
          • The Rug Gallery
          Related Businesses
          Business Management
          • Mr. Samuel Presnell III, President
          Contact Information

          Principal

          • Mr. Samuel Presnell III, President

          Customer Contact

          • Mr. Samuel Presnell III, President
          Additional Contact Information

          Fax Numbers

          • (513) 793-9525
            Primary Fax

          Email Addresses

          Serving Area
          • Alexandria, KY
          • Amberley, OH
          • Anderson, OH
          • Anderson Township, OH
          • Arlington Heights, OH
          • Atwood, KY
          • Aurora, IN
          • Avondale, OH
          • Beaverlick, KY
          • Belleview, KY
          • Bellevue, KY
          • Bennington, IN
          • Bevis, OH
          • Blue Ash, OH
          • Blue Creek, IN
          • Bond Hill, OH
          • Braytown, IN
          • Bridgetown, OH
          • Bromley, KY
          • Brookwood, OH
          • Bullittsville, KY
          • Burlington, KY
          • Burnet Woods, OH
          • California, KY
          • Camp Ernest, KY
          • Camp Washington, OH
          • Campsprings, KY
          • Carthage, KY
          • Cherry Grove, OH
          • Cheviot, OH
          • Cincinnati, OH
          • Claryville, KY
          • Cold Spring, KY
          • Cold Spring Highland Heights, KY
          • Colerain, OH
          • College Hill, OH
          • Columbia, OH
          • Columbia Township, OH
          • Corryville, OH
          • Covedale, OH
          • Covington, KY
          • Crescent Park, KY
          • Crescent Springs, KY
          • Crestview, KY
          • Crestview Hills, KY
          • Cross Plains, IN
          • Cumminsville, OH
          • Dabney, IN
          • Dayton, KY
          • Decoursey, KY
          • Deer Park, OH
          • Del Fair, OH
          • Delhi, OH
          • Dent, OH
          • Devon, KY
          • Dillsboro, IN
          • Dixie, KY
          • Dover, IN
          • Dunlap, OH
          • East End, OH
          • East Enterprise, IN
          • Edgewood, KY
          • Elmwood Place, OH
          • Elrod, IN
          • Elsmere, KY
          • Erlanger, KY
          • Evanston, OH
          • Evendale, OH
          • Fairfax, OH
          • Fairmont, OH
          • Fairmount, OH
          • Farmers Retreat, IN
          • Finneytown, OH
          • Flagg Spring, KY
          • Florence, IN
          • Forest Park, OH
          • Fort Mitchell, KY
          • Fort Thomas, KY
          • Fort Wright, KY
          • Francisville, KY
          • Friendship, IN
          • Ft Mitchell, KY
          • Glendale, OH
          • Golf Manor, OH
          • Grants Lick, KY
          • Green, OH
          • Greendale, IN
          • Groesbeck, OH
          • Gubser Mill, KY
          • Guilford, IN
          • Hamilton, KY
          • Hazelwood, OH
          • Hebron, KY
          • Highland Heights, KY
          • Holton, IN
          • Hopeful Heights, KY
          • Hubbells Corner, IN
          • Hyde Park, OH
          • Idlewild, KY
          • Independence, KY
          • Indian Hill, OH
          • Ivorydale, OH
          • Kennedy Heights, OH
          • Kenton, KY
          • Kenton Hills, KY
          • Kenton Vale, KY
          • Kentonvale, KY
          • Kenwood, OH
          • Lakeside Park, KY
          • Latonia, KY
          • Latonia Lakes, KY
          • Lawrenceburg, IN
          • Lawrenceville, IN
          • Limaburg, KY
          • Lincoln Heights, OH
          • Lockland, OH
          • Lookout Heights, KY
          • Losantiville, OH
          • Ludlow, KY
          • Mack, OH
          • Madeira, OH
          • Mariemont, OH
          • McVille, KY
          • Melbourne, KY
          • Mentor, KY
          • Milan, IN
          • Montgomery, OH
          • Moores Hill, IN
          • Morning View, KY
          • Morris, IN
          • Mount Auburn, OH
          • Mount Carmel, OH
          • Mount Healthy, OH
          • Mount Lookout, OH
          • Mount Washington, OH
          • Napoleon, IN
          • New Alsace, IN
          • New Marion, IN
          • Newport, KY
          • Newtown, OH
          • Nicholson, KY
          • North College Hill, OH
          • Northside, OH
          • Norwood, OH
          • Oakley, OH
          • Osgood, IN
          • Park Hills, KY
          • Parkdale, OH
          • Patriot, IN
          • Penntown, IN
          • Petersburg, KY
          • Pierceville, IN
          • Piner, KY
          • Pleasant Ridge, OH
          • Pleasant Run Farms, OH
          • Price Hill, OH
          • Queen, OH
          • Rabbit Hash, KY
          • Reading, OH
          • Richwood, KY
          • Rising Sun, IN
          • Rosedale, KY
          • Roselawn, OH
          • Ross, KY
          • Rossmoyne, OH
          • Rouse, KY
          • Ryland, KY
          • Ryland Heights, KY
          • Saint Bernard, OH
          • Sayler Park, OH
          • Shademore, OH
          • Sharonville, OH
          • Silver Grove, KY
          • Silverton, OH
          • South Fort Mitchell, KY
          • South Newport, KY
          • Southgate, KY
          • Springdale, OH
          • Sunman, IN
          • Sycamore, OH
          • Symmes, OH
          • Taft, OH
          • Taylor Mill, KY
          • Taylorsport, KY
          • Union, KY
          • Valleydale, OH
          • Verona, KY
          • Versailles, IN
          • Vevay, IN
          • Villa Hills, KY
          • Visalia, KY
          • Walnut Hills, OH
          • Walton, KY
          • Weisburg, IN
          • West Chester, OH
          • West College Corner, IN
          • West Harrison, IN
          • Westwood, OH
          • White Oak, OH
          • White Tower, KY
          • Wilder, KY
          • Withamsville, OH
          • Woodlawn, KY
          • Wyoming, OH
          Products and Services
          Traditional, Transitional, Modern, Rugs and Carpets, Persian,Tibetan,Handmade,Machine made,Custom , Stair and hall runners, Cleaning and repairs, Cleaning supplies
          Payment Methods
          • Visa, Mastercard, Discover, American Express
            Financing up to 36 months
          Refund and Exchange Policy
          • The Rug Gallery will give full refund to all it's customers on stock rugs purchased from the Gallery provided that the merchandise is returned within seven (7) days from the date of original purchase and the merchandise is returned in the same condition as when originally purchased.

            Special Orders : Any rug not in stock that is ordered is EXCHANGEABLE ONLY for seven (7) days after being received by the Gallery. There will be a 15% restocking charge. Wall to Wall carpet or Padding is not refundable once cut or shipped.

            Payments : All custom or special orders are 1/2 down at the time of order and balance due upon arrival at the RugGallery. This includes Wall to Wall Carpet.

            Custom orders are nonrefundable.

          Contact Information

          9350 Kenwood Road

          Cincinnati, OH 45242

          Visit Website
          Email this Business
          (513) 793-9505

          Want a quote from this business?

          Get a Quote

          Accreditation

          BBB accredited business

          Accredited Since: 10/1/1982

          Years in Business: 52

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.