ComplaintsforUni V Solutions, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Wouldn't recommend this company they're not efficient the time frame will keep changing. The owner is unprofessional & will tell you anything then expect you to believe it. Don't have a crew it's just him but will tell you that he's got a team of guys. Damage the martial while installing it & will leave it. Don't go this route. How does he offer staffing with no employees he'll just give recommendations like anyone else. Huge inconvenience as the Job progressed. I was expecting different than what the gentleman Greg H*** had said. New company gave him a chance should have went with more experience contractor.Business response
08/24/2023
Hello, I wanted to express my gratitude for your kind words. However, I'd like to clarify that our company hasn't engaged with residential clients in the past. Our focus has solely been on collaborating with property management companies. We haven't entered into any contracts with individual residential clients. Our contracts exclusively involve one property management company throughout the year. Regarding staffing, we haven't provided services to clients since our work with **** ******. We intend to resume staffing at an increased rate once we finalize our arrangements. Just to reiterate, we are an owner-operated enterprise specializing in training and property maintenance. We're planning to expand our staffing in the near future. I apologize if there's been any confusion. To clarify, our engagements have been exclusively with property management companies. The individual in question doesn't represent or work for a property management company. If you'd like to verify this further, I can provide you with the contact information for the owners of the company, who can confirm our reputable work. It's important to note that we have a single company identity.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.