Customer ReviewsforTGE Solar, LLC
15 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Thomas R
5 stars08/30/2024
I highly recommend TGE for your solar system purchase and implementation. They were very knowledgeable, very patient with all my questions and changes and delivered on time with a great team that showed up on time, worked in 90+ degrees weather all day and got a very nicely done installation completed in a shorter than anticipated timeline. Overall, from sales to delivery and operation one of the smoothest purchases I made in the last 20+ years. If you'd like to hear more about my experience with ***, reach out to them and they can get you in contact with me.Oh - and no, I am not getting compensated for this positive review and am typically very critical - they just did a great job!Review from Melissa R
5 stars08/15/2024
We had an all around great experience with TGE Solar. From the initial meeting to the final install, we were kept informed on every step of the process. We are already seeing results after only 2 months of the panels being installed.Review from Charley P
5 stars08/10/2024
TGE Solar was exceptional in installing our solar panels and followup. We're enjoying the free AC this summer. TGE worked with **** Energy to upgrade our electric service to support solar. We could easily install an EV charger in our garage. Our 18 panels went online in March. We've had no **** electric or gas charges since then, even with AC use in July. Our excess solar is sent back to **** at the same rate and helps reduce our joint electric/gas bill. There are several competing solar services in Cincinnati. We canceled one service due to up-front costs and were glad to find TGE. Curt M***, a solar consultant, was key in helping us find TGE. We highly recommend TGE Solar.TGE Solar, LLC Response
08/11/2024
Thank you, *******! It has been great to get to know you and your wife. We are very thankful for the opportunity and will continue to be here to support you for many years to come!Review from Sridhar N
4 stars08/08/2024
Paperwork and installation process was great! But, I am a little skeptic that the targeted power generation will be met by the end of the year. Also, My energy bill they used for estimation had no power consumption showing for a month because we were out of country for a month. Wish they had caught this anomaly in my bill during estimation.TGE Solar, LLC Response
08/11/2024
Thank you, *******! I did not know about the anomaly, but I will let John know so he can be on the lookout for future situations.Review from Robert R
5 stars08/06/2024
We were very happy with the installation and the results. Even in the hottest months the panels have covered most of our electrical usage.TGE Solar, LLC Response
08/11/2024
Thank you for the time submitting your review, ***! We appreciate you.Review from Alex C
5 stars08/06/2024
Kam and the team at TGE solar were amazing. When researching solar, I found myself overwhelmed at first. I talked with two other companies before getting connected with Kam at TGE. They really took the time to answer all my questions and explain things in the simplest way. I felt other companies were trying to overcomplicate their models and pricing making it impossible to compare but TGE was fair and transparent. The equipment has worked great and the install went smooth. The team has followed up multiple times to make sure my needs are met and Im understanding the metrics online. Were overproducing beyond aexpectations! Well done team, Id highly recommend TGE to everyone!TGE Solar, LLC Response
08/11/2024
Thank you, ****, for the time you took to submit this review! We are grateful to serve you and your family.Review from Charlotte R
5 stars08/02/2024
We were kept informed in every step of the journey. The entire crew was knowledgeable, pleasant, and professional. Even after 1 year of having the service installed, they are still checking to see if we have any questions and to make sure that our system is working as expected. The last couple of billing cycles, we've just paid a maintenance fee of around $15 total for electricity and that includes charging EVs, also. It satisfies us to think that we're doing our part for future generations. ********************TGE Solar, LLC Response
08/03/2024
Thank you so much for sharing! We are excited its going well and we will continue to be here to support you for many years to come.Review from Christina N
5 stars07/31/2024
Very transparent and willing to research things when we have questions. The proposal was easy to understand and the panels look great.TGE Solar, LLC Response
08/11/2024
Thank you for the feedback and the time you took to do the review! We are glad to hear things have been smooth since we got through the *********** process!Review from Jennifer H
1 star07/27/2024
Was told in the beginning that the solar panels will provide enough power to get rid of my electric bill. That is not the case nor does it seem like it will ever be the case. The plan they gave me does not collect enough energy for my house in the summer months. So there for I will always have 2 bills in the summer months. Which is the reason I went with solar to begin with. I will say that Ive only had the panels for about 6 months, so Im hoping over the winter months that this sorts itself out. If that changes and next year I dont have the payment for the panels AND $200 AES bills I may feel differently about this service and company.TGE Solar, LLC Response
07/28/2024
Thank you for reaching out! We have had a few folks notice an uptick this summer in their electrical bills. For customers that have been with us for several years, they have the benefit of comparing prior years. They were able to see that their system produced a similar amount of energy last year, but they consumed a significantly higher amount of energy due to our historically hot summer in this area. I am sure you noticed how the bulk of our June days were in the 90s, while last year they were in the 80s. That makes a huge difference as our A/C units were pumping non stop. When we design someone’s solar panel system, we utilize your historical data, but we of course can’t control the weather. What we can control is that your system produces close to the initial prediction, which it looks on track to do. We are always available to help if you want ideas/help for decreasing your energy consumption to stay closer to your prior 12 months. We would love to know if this explanation makes sense as it is backed by real weather data and also data of hundreds of customers seeing a big uptick in their energy consumption due to our vastly hotter than normal summer. The hotter weather does not increase solar production, unfortunately. Thanks again for reaching out and we will standby to help. We also hope you might reconsider the 1 star review given our lack of control of the weather.Review from BRIAN L
5 stars05/21/2024
From the very first walk by discussion, to the total complete install. I have experienced a quality experience every step of the process. Koen, my sales rep was just very thorough, although not pushy. He made sure I understood every step of the process. In the end, it really felt like a no brainer to go forward. Very happy with our input to the electrical grid!TGE Solar, LLC Response
05/25/2024
Thank you, *****! We can't wait to get the thumbs up from AES to turn it on! We really appreciate the opportunity to work with you now and for many years to come.
Customer Review Rating
Average of 15 Customer Reviews
Contact Information
8160 Corporate Park Dr
Suite 350
Cincinnati, OH 45242
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