ComplaintsforLegal Consulting, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Contract was signed to get us out of timeshare with in one year, we have continued to contact them via phone and email and nothing has been done. Now they don’t respond to any inquiries. I want my full refund since they broke contract and I still have to pay my maintenance fee. They are thieves.. and nothing more and I don’t understand how they keep to do this to people. Is an injustice. Seeking possible council for charges. It’s a pretty well set up scam..Initial Complaint
08/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We went to a timeshare cancellation seminar on July 20, 2023 in *** ****. Legal Consulting Inc. was the Company conducting the meeting. this seemed to work at the time of presentation We did sign with LCI,inc on July 20th,2023. However had a change of mind next day tried to call representative that gave us his number His name Matthew B****** Left message called twice no call back. Unfortunately decided to go forward only because there was 100% money back guarantee and did not have to pay all money up front just monthly. .Within a three day timeframe received a so call packet from a company called ****** ** out of *********. They are a fulfillment company that LCI,inc. uses to cancel your resort timeshare. That was not mentioned at the meeting. Communication with LCI,inc. was limited and not very transparent ****** ** was worse. The guarantee promises cancellation anywhere from 291 days to 12 months. WE sent all the backup paper work asked of us . Our timeshare has no mortgage therefore it is a standard process. As of July 21st 2024 no cancellation no call backs from ****** ** which I began calling prior to July 20th 2024. I sent letter notice of cancellation of contract due to non service as promised. Also requested monies paid to LCI, inc. up till July 25th ,2024 and copies to ****** **. When LCI, inc called i was told to call ****** ** and the ****** ********* ********* ******** **. I did Switch It no call back I did however explain the situation to **** and put in a dispute , I told **** to stop the auto withdrawal from my account which they did back on July 26th, 2024. Then I received a letter from **** stating that the withdrawal cannot be cancelled and it is still ongoing. This letter was simply signed Helen, Clients Services on a **** letterhead. called **** and asked for Helen three different times no one by that name works there this is fraud. **** has put a dispute in again trying to contact LCI, inc. as of August 5, 2024 no call back.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.