ComplaintsforJanszen Discount Products, Inc.
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Complaint Details
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Initial Complaint
11/08/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
A purchase two barrels this is my order # ***** In October 19 2022. I don’t receive them yeah. I send Jdp 3 emails. One asking where are my items. Two asking to cancel my order. I never get and answer back from themBusiness response
11/09/2022
We just emailed customer back with the attached info prior to replying here. We were unable to attach a 5th document but we do have one showing tracking for the 2nd barrel showing delivery today.
We have received 2 emails from customer. The first email was on November 6th (Sunday) and we responded back needing more info to look the order up. We received a 2nd email yesterday and are responding back prior to this message here.
Thanks,
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.