ComplaintsforMel's Auto Glass Inc.
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Complaint Details
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Initial Complaint
06/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid Mel's Auto Glass to put a new gasket in the windshield of my motorhome. About 100 miles on the way to ******* the top of the windshield popped out. I pulled into a rest area and put duct tape over it and prayed it would hold until I got home. When I got home I called and was told I had no guarantee. I then emailed Travis a copy of my receipt. It doesn't state that on my receipt. He emailed me back a copy of the receipt where it is hand written, not guaranteed. They also broke one of the wipers which cost around $280 to replace. He proceeded to say that I received a credit for $250. No where on my receipt does it reflect that. I have tried to work it out with them and have not had any luck.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.