ComplaintsforYukon International, Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/29/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Manufacturing defects on a steel/chrome glider rod and head rest pad > both need to be replaced. No luck via Yukon's 440 / 800 phone numbers or Gmail customer service email. ------------ Order #8885 May 14, 2024 at 6:13 pm Product SKU Price Quantity Total Angled Leg Press Fulfilled May 17, 2024 Track shipment Other ********** ******* ******* * ******* ******** ******* ******** ******* ******** * **** ** ******* ***** ******* ***Initial Complaint
01/17/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Purchased a piece of exercise equipment from Yukon Fitness for 549.00 plus 95.00 shipping Received item and it was not the correct fit As my husband was not able to utilize this equipment we called to return it. We left 4 messages without a response and I have attempted as the policy says to return the item by emailing for a reference number. I still have not received a reply. We are almost out of the 30 day window for return And I have not had any call back or email back from this company.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.