ComplaintsforMidtown Handyman Discount Home Repair Services
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Complaint Details
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Initial Complaint
03/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
$6912.00 was paid to Midtown for various repairs on my home and garage done in October, 2022. The particular repairs which involve problems are as follows: 1. A new flat roof was put on my back porch. There are wrinkles in one row of the rolled roofing which is allowing water to leak in. Also the roofing was not glued down at the edges, allowing water to seep in. These problems need to be repaired 2. A new door frame and two new doors were added to the porch. Cold air is leaking in through the bottom of the door as well as through each side of the door frame at the bottom. I needed to cancel an appointment on 1/11/22 to have Midtown come and caulk the storm door and soffit area. Mr. Mitchell sent me an email on 1/25/22 stating he would be out to do this when the weather was satisfactory. He has not gotten back to me since even though we've had some satisfactory weather days. He has not replied to my subsequent emails. 3. The gentleman putting the doors in removed a panel next to the door frame. He decided to trim it for a better fit but when he put it back up he had trimmed it too much, leaving gaps around the edges which also allows cold air to leak in. This panel needs to be replaced. 4. When the same gentleman put the new door frame in he put inward pressure on the flooring of the porch which has resulted in waves or wrinkles in the flooring which did not exist beforehand. This needs to be repaired.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.