Customer ReviewsforBelieveland Weddings

Wow words cannot describe how horrible April is. DO NOT BOOK. The last two weeks before my wedding she kept ignoring me and giving me excuses why she couldn't do her duties as a coordinator. She would say things like "i have my main job I'm working" "Im trying to make another bride feel special and can't devote my time to you". It was absolutely ridiculous. Then come my rehearsal, she didn't show up and notified us less than 2hrs before the rehearsal. She was running the show and sent someone who had no idea what was going on. I left my rehearsal so frazzled because my ceremony music was intricate and the person she sent had no idea what was going on with it. She completely ghosted me on my wedding day and said "she tried contacting me" but in reality she blocked my phone. My call went through when I called with another phone. It was completely unprofessional. I'm sitting in my makeup chair crying because she canceled and had the whole layout and flow of my wedding. I wouldn't wish this nightmare on my worst enemy. AVOID AT ALL COSTS. We are now in the process of disputing and getting our money back.

To call this company and April a joke would be an understatement. She communicated with us prior to the wedding and made it seem like everything would be seamless. She then ghosted us on the day of our wedding, sent over a random “coordinator” who had NO idea what was going on, and then blocked us when we texted/emailed her about our concerns. Please please please do NOT waste your time and money with this money hungry, lazy excuse of a “professional”. She takes your money and subcontracts random people she finds on Facebook to work the weddings and underpays them to provide their “services”. This was the nice version of this review…

Hiring this company was a waste of money and I cannot recommend enough NOT to use them. In the beginning, April was great at touching base when there was no real work to be done. I believed her excuses, but come to find out she was lying about some very sick things that I will not get into. To start, the coordinator assigned to come to my rehearsal was late and looked very unkempt. I texted her directions on how to set up the escort card table that night- no response even after she told me to text her at any time of the night and she will respond. She never showed up to my wedding or my reception. Instead, a young girl was there that looked very overwhelmed. I will admit, I believe this girl did her best but was unprepared to work a wedding of 200 people by herself. My mother had to pick up her slack, and I was setting up my own escort table. When I asked where the other coordinator was, she said that she just did not show up. The coordinator was seen on her phone for 75% of the reception. When we reached out to April she said that the coordinator had to go to the hospital that day. We never told this update by April the morning of the wedding- and she had even contacted me asking how to get into the reception venue. April is a liar, shady, and unorganized. I was referred to them by a co-worker using them for her wedding. Let's just say after my wedding and another wedding of a friend that also used this company, she is no longer using Believeland Weddings. There were many stories and excuses April used that did not line up with what she was telling us. At one point she even told my co-worker that she could not make their phone call (rescheduled already twice) because a couple made her stay late at a meeting. April did not know who she was talking to, because the couple was shocked to hear that April was lying about them running over. Upon checking April's facebook, she was looking for a hot tub pump...

I could write a book on everything that went wrong with April and her "company" aka random people she hires via Facebook and who knows where else to work at weddings for her. Contract was broken on multiple points. I hired HER as my coordinator and got two random people between my rehearsal and wedding day instead. The timeline she literally made for the day was not even close to followed. The coordinator she sent for my rehearsal didn't do anything but watch her toddler and the coordinator she sent for my wedding disappeared half the day/night. I lost half my cocktail hour and almost an hour of reception time due to that! After April ignored my messages about the wedding for 3 days, she finally acknowledged me only when other people got involved. She offered plenty of excuses, half-assed apologies, and offered a bare minimum refund ("because she already paid her coordinators and the refund was now coming out of her own money"). She took back her offer when we expressed how we felt it wasn't enough for what I went through as the bride - I basically coordinated my own rehearsal and wedding! Then told me "she'd be perfectly fine with going through small claims court" if we wanted the full refund. I would absolutely stay away from this company!!! I should have listened to her recent reviews and canceled but I gave her the benefit of the doubt. She should not be in this business or put in charge of the most important day of anyone's life!

DO NOT HIRE THIS COMPANY. The owner, April Skuhrovec, is unprofessional, unorganized, and and lacks customer service skills. She is pleasant upfront until she gets paid. My daughter's wedding was not staffed as agreed and my family and guests had to setup and break down the wedding and reception because she had 1 person really working the event (2 workers arrived for setup 2 hours late and both left when the reception started) leaving the 1 person to do everything herself. This experience put a damper on a day that should have been filled with joy and happiness. I texted April to explain the situation and left several phone messages, and she would not return my calls or texts. You will be disappointed with this company. Don't waste your time and money. This online company was started in 2021, and honestly I don't see it lasting through 2022. Save yourself the aggravation and choose another vendor wisely.