ComplaintsforGeppetto Construction
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Complaint Details
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Initial Complaint
02/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
In May 2021i was referred to Geppetto Construction by ****** **** *******. I had ordered a garage door from ****** **** but the opening would not fit a standard door. Geppetto Construction agreed to reconfigure the opening to fit a standard door. I was told that Geppetto had done this type of work for ****** **** many times. John H***** the owner of Geppetto said he would get with ****** **** and do the job. Geppetto construction sent someone out to complete the project in June 2021. When my door came in in November 2021, ****** **** came out to install it but said that the reconfigure done by Geppetto Construction was all wrong and still have no door. Per ****** **** they have reached out to John H***** but have not heard back from him. I have also reached out to John H***** and have had no response. Please help. Thank you *******Business response
02/28/2022
Re: ********Good Afternoon,Thank you for your letter.Geppetto Construction did go to ******* ***** house and finished the job so their door can be installed.If you have any questions please let me know.Thank you,Maureen440-759-9203--John H*****
GEPPETTO CONSTRUCTION LLC
13585 North Boone Rd.
Columbia Station, OH 44028
Cell:440.821.7415
Fax:440-236.9234
geppetto1346@gmail.com
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.