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Find a Location

Enterprise Rent-A-Car has 2211 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEnterprise Rent-A-Car

    Auto Rentals and Leasing
    Looking for more information? Access the headquarters listing for Enterprise Rent-A-Car
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    Current Alerts For This Business

    Alert:

    According to information we have this time, complaints  involving all Central Ohio locations of Enterprise Rent-A-Car are processed by the BBB office in Cincinnati.


    The BBB office in Cincinnati contacts a regional office for the business located in Southwest Ohio.


    The BBB office in Cincinnati publicly reports a BBB rating and complaint details concerning Enterprise Rent A Car, in its Business Profile available at 


    http://www.bbb.org/cincinnati/business-reviews/auto-renting-and-leasing/enterprise-rent-a-car-in-cincinnati-oh-6003508 


    For assistance with complaints concerning Enterprise Rent A Car locations in Central OH, please:


         - Follow the steps at this link online https://www.bbb.org/cincinnati/consumer/qualify/6003508


         -  Or directly contact the BBB Office in Cincinnati at:


              BBB Cincinnati
              1 E. 4th Street, Suite 600
              Cincinnati, OH 45202
              Email: info@cincinnati.bbb.org
              p: (513) 421-3015
              f: (513) 621-0907

    Other separate BBB ratings and profiles and ratings concerning other regional offices of the business are available by searching at https://www.bbb.org/en/us


    A separate BBB rating and profile are also published on the parent company headquarters Enterprise Holdings in St. Louis, MO which is available at this link


    https://www.bbb.org/stlouis/business-reviews/auto-renting-and-leasing/enterprise-holdings-inc-in-saint-louis-mo-310006444

    For assistance with complaints concerning Enterprise Holdings please:


    - Follow the steps at this link online https://www.bbb.org/stlouis/consumer/qualify/310006444


         -  Or directly contact the BBB Office in St. Louis at:


              BBB of Eastern & Southwest Missouri & Southern Illinois
              211 N. Broadway, Ste 2060
              St. Louis, MO 63102
              Email: bbb@stlouisbbb.org
              p: (314) 645-3300

    At-a-glance

    Customer Reviews

    1.42/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 602 Customer Reviews

    Customer Complaints

    3,859 complaints closed in last 3 years

    1,679 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Overview

    Car Rental

    Business Details

    Location of This Business
    3245 Morse Rd, Columbus, OH 43231-6133
    Headquarters
    600 Corporate Park Dr, Saint Louis, MO 63105-4204
    BBB File Opened:
    7/14/2000
    Years in Business:
    67
    Business Started:
    1/1/1957
    Business Management
    • Ms. Elizabeth Robbins, Complaint Contact
    • Mr. Robert Williard, Complaint Contact
    Contact Information

    Principal

    • Ms. Elizabeth Robbins, Complaint Contact

    Customer Contact

    • Ms. Elizabeth Robbins, Complaint Contact
    • Mr. Robert Williard, Complaint Contact
    Additional Contact Information

    Fax Numbers

    • (614) 921-2568
      Primary Fax
    • (937) 291-6377
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

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