We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Jacindarella Lashes & Beauty LLC

          View full profile
          Location of This Business
          1395 E Dublin Granville Rd Ste 208, Columbus, OH 43229-3314
          Email this Business
          BBB File Opened:
          11/17/2023
          Years in Business:
          4
          Business Started:
          6/20/2020
          Licensing Information:
          This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
          Hours of Operation

          Primary

          M:
          9:00 AM - 7:00 PM
          T:
          9:00 AM - 6:00 PM
          W:
          9:00 AM - 6:00 PM
          Th:
          9:00 AM - 7:00 PM
          F:
          9:00 AM - 4:00 PM
          Sa:
          9:00 AM - 3:00 PM
          Su:
          9:00 AM - 6:00 PM
          Business Management
          • Ms. Jacinda Brown, CEO
          Contact Information

          Principal

          • Ms. Jacinda Brown, CEO

          Customer Contact

          • Ms. Jacinda Brown, CEO
          Additional Contact Information

          Email Addresses

          Serving Area
          • Columbus, OH
          Products and Services
          Beauty salon specializing in lash extensions, facials, body massages, waxing, body contouring & laser lipo, brow tints, and laminations.
          Payment Methods
          • Cash
          • Check
          • Credit Card
          • Debit Card
          • American Express
          • Discover
          • MasterCard
          • Visa
          • Zelle
          Refund and Exchange Policy

          • Refund/exchange policy and terms: https://jacindarellalashes.glossgenius.com/about

            Payments & Card on File: "All clients must have an active debit or credit card on file for deposits, fees, rescheduling and no shows/cancellations. Payments accepted include cash, debit cards, & all major credit cards (Amex, American Express, visa, Mastercard), Zelle and Chime."

            Cancellation/Rescheduling fee: "There will be a 50% fee for any and all clients who reschedule within 48 hours. This fee will go towards your rescheduled service. If you cancel your appointment, your deposit is forfeited and you will be charged 50-100% based on if you had a no call no show, and you will need to rebook & pay another deposit. We get it though, life happens, so just be sure to reschedule or cancel your appointment through our booking site on time."

            Grace Period: "There is a 15 minute grace period for all clients because let’s face it, Columbus traffic can be unpredictable and sometimes getting off work can be hectic. After 15 minutes and or no show / no call, the client will be charged a 100% no show fee. To book a new service the client must reach out and book the service again, plus pay a squeeze in deposit and fee."

            Extra Guests: "Extra guests are welcome to sit in the waiting area while we perform your service upon request ONLY. We always have complimentary snacks and beverages. Well behaved children are also welcome. We are all mommy’s here, so you might see a little assistant or two on occasion unless your service is an intimate wax or bleaching etc."

            Refunds: "There is a 0 REFUND POLICY. If you’re unsure if you love your lashes or any other service, please speak to your esthetician directly so we can give you a more desirable look. Our goal is to satisfy every client, and we spend countless hours of our time ensuring so."

          Referral Assistance
          • Ohio State Cosmetology and Barber Board
            1929 Gateway Circle
            Grove City OH 43123
            Phone Number: (614) 466-3834
            Fax Number: (614) 644-6880
            https://cos.ohio.gov/
            Ohiocos@cos.ohio.gov
          Social Media

          Contact Information

          1395 E Dublin Granville Rd Ste 208

          Columbus, OH 43229-3314

          Visit Website
          Email this Business
          (614) 787-7268

          Business hours

          9:00 AM - 6:00 PM
          Business Hours
          9:00 AM - 7:00 PM
          9:00 AM - 6:00 PM
          9:00 AM - 6:00 PM
          9:00 AM - 7:00 PM
          9:00 AM - 4:00 PM
          9:00 AM - 3:00 PM
          9:00 AM - 6:00 PM

          Accreditation

          This business is not BBB Accredited

          Years in Business: 4

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.