ComplaintsforStone & Saunders LLC

• Initial Complaint

  10/01/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  This company/ law firm represents a subcontractor that we hired before for a job about a year and half ago. We paid the subcontractor a deposit and he didnt do the job and kept pushing for a month and half, so we went a head and hired another subcontractor that did the job, 2 month later this collection agency has been harassing me since and asking me to pay for the balance for the job that he didn't even do. On top they started harassing my family as well, not sure how they got my wife's contact. If they wont stop harassing, I will pursue with a law suit.

  Business response

  10/04/2024

  This complaint is against our client, not us. The dispute with our client isnt valid.  This debtor claimed that work was not completed.  The work that was done is what our client is seeking payment for.  Our client didnt continue to do work as the debtor failed to pay as the job progressed as outlined in the contract.  The debtor then hired somebody who attempted to get the work done under the same permit that was pulled by our client.   We have shown significant back-up documenation that demostrates this debtor breach and he has failed to provide any evidence that payments were made for the completed portion of the work.  This complaint should be closed immediatly.   Best Regards,

• Initial Complaint

  04/02/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Unanswered

  More info

  I am receiving an excessive amount of solicitation robo calls to my business cell phone. The number that calls is 614 *** ****. This is a inconvenience and disruption to my work day. I am registered on the national fo not call list and this is in violation of that. I have contacted the company directly and left a message to alert them to stop calling or look into a problem with their advertising calls.

• Initial Complaint

  03/14/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  These lowlifes have called several times using a robocaller this is illegal. Our number is on the national Do Not Call list but they continue to call any way. If they call again we will pay them a little visit and show them how much we appreciate them constantly bugging us!

• Initial Complaint

  03/15/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I do not know why they are calling me, but they are calling my work number and leaving messages I cannot retrieve while they have not once attempted to contact me at my personal number. I don't know how they have my work number and not my personal number. They have called my work number twice now and either leave a message I cannot retrieve or let the phone ring for a couple of seconds and disconnect before I can answer.

  Business response

  03/30/2022

  I have not been able to locate your information in our system, however if we are attempting to communicate with you it would be in reference to your business.  We are a collection agency that work exclusivly B2B.  

  To get calls to stop or get answers please call me directly.

  614-707-5236  

  Chris

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩