Additional Information
Additional Information for Comenity Bank
This is a multi-location business.
- Location of This Business
- 3095 Loyalty Cir Bldg A, Columbus, OH 43219-3673
- BBB File Opened:
- 1/1/1966
- Years in Business:
- 35
- Business Started:
- 5/1/1989
- Accredited Since:
- 11/19/2023
- Alternate Business Name
- Midas® Credit Card
- Legendary Pine Mastercard
- Comenity Bank a wholly-owned subsidiary of Bread Financial Payments, Inc.
- Bread Financial Payments, Inc.
- Bread Financial Holdings, Inc. - Parent Company of Bread Financial Payments, Inc. - Parent Company of Comenity Bank
- Bread Financial
- Comenity Direct
- Bread Savings
- Barclays NFL credit card
- Build with Ferguson
- B&H Payboo
- Saloncentric
- Bread Cashback American Express credit card
- Lands' End
- Good Sam Club Visa
- EXPRESS NEXT Credit Card Customer Service Express Credit Card
- Levin Furniutes (credit card accounts handled by Comenity Bank)
- Caesars Rewards
- Burlington
- Sony
- Century 21 Department Stores
- Barneys New York
- Pottery Barn Kids (credit accounts handled by Comenity Bank)
- Jared (credit accounts handled by Comenity Bank
- Loft (LoveLoft Mastercard credit accounts handled by Comenity Bank)
- Fashion to Figure (credit accounts handled by Comenity Bank)
- Elder Beerman (credit accounts handled by Comenity Bank)
- Marathon (credit accounts handled by Comenity Bank)
- Lane Bryant (credit accounts handled by Comenity Bank)
- Herbergers (credit accounts handled by Comenity Bank)
- Younkers (credit accounts handled by Comenity Bank)
- Pier 1 (credit accounts handled by Comenity Bank)
- Talbot's (credit accounts handled by Comenity Bank)
- Christopher & Banks (credit accounts handled by Comenity Bank)
- DSW (credit account handled by Comenity Bank
- Pac Sun (credit accounts handled by Comenity Bank)
- Meijer (credit accounts handled by Comenity Bank)
- Dots (credit accounts handled by Comenity Bank)
- Coldwater Creek (credit accounts handled by Comenity Bank
- Mayors (credit accounts handled by Comenity Bank)
- Westgate Resorts (credit accounts handled by Comenity Bank)
- FullBeauty Brands (Credit accounts handled by Comenity Bank)
- Saturday Night Live (credit accounts handled by Comenity Bank
- Credo (credit accounts handled by Comenity Bank)
- Comenity LLC
- Bergner's (credit accounts handled by Comenity Bank
- Mandee (credit accounts handled by Comenity Bank)
- Hot Topic (credit accounts handled by Comenity Bank)
- Loft (LoveLoft credit card accounts handled by Comenity Bank)
- Williams Sonoma (credit accounts handled by Comenity Bank)
- ALON (credit accounts handled by Comenity Bank)
- Bon Ton (credit accounts handled by Comenity Bank)
- Boston Store (credit accounts handled by Comenity Bank)
- Carson's (credit accounts handled by Comenity Bank)
- Diamond Elite (credit accounts handled by Comenity Bank)
- Farmers Rewards Visa (credit accounts handled by Comenity Bank)
- Overton's MasterCard (credit accounts handled by Comenity Bank)
- RediCard (Red Roof Inn credit account handled by Comenity Bank)
- iComfort (credit accounts handled by Comenity Bank)
- Venus (credit accounts handled by Comenity Bank)
- Joss & Main (credit accounts handled by Comenity Bank)
- All Modern (credit accounts handled by Comenity Bank)
- Birch Lane (credit accounts handled by Comenity Bank)
- Dwell Studios (credit accounts handled by Comenity Bankk)
- Buckle (credit card acct. handled by Comenity Bank)
- Viking Cruises
- Kay Jewelers (credit account handled by Comenity Bank)
- Roamans / Intimate Promise Catalog (Redcats USA) (credit accounts handled by Comenity Bank)
- King Size / Big & Tall Catalog (Redcats USA) (credit accounts handled by Comenity Bank)
- Brylane Home Catalog (Kitchen or Wishes) (Redcats) (credit accounts handled by Comenity Bank)
- Ames (credit accounts handled by Comenity Bank)
- Arhaus Furniture (credit accounts handled by Comenity Bank)
- Dress Barn Retail (credit accounts handled by Comenity Bank)
- J. Crew (credit accounts handled by Comenity Bank)
- Levin Furniture (credit accounts handled by Comenity Bank)
- Today's Man (credit accounts handled by Comenity Bank)
- West Building Material (credit accounts handled by Comenity Bank)
- Woodcraft Catalog (credit accounts handled by Comenity Bank)
- Abercrombie & Fitch (credit accounts handled by Comenity Bank)
- Ashley Stewart (credit accounts handled by Comenity Bank)
- The Sports Authority (TSA) (credit accounts handled by Comenity Bank)
- Garden Ridge (credit accounts handled by Comenity Bank)
- Samuels Jewelers (Schubach) (credit accounts handled by Comenity Bank)
- American TV (credit accounts handled by Comenity Bank)
- Ann Taylor (credit accounts handled by Comenity Bank)
- Maurice's (credit accounts handled by Comenity Bank)
- Goody's (credit accounts handled by Comenity Bank)
- Pottery Barn (credit accounts handled by Comenity Bank)
- New York & CO (Lerner New York) (credit accounts handled by Comenity Bank)
- Chadwicks Catalog (Redcats USA) (credit accounts handled by Comenity Bank)
- Eddie Bauer (credit accounts handled by Comenity Bank)
- Spiegel (credit accounts handled by Comenity Bank)
- American Home (credit accounts handled by Comenity Bank)
- Columbian Emeralds / Dutyfree.com (credit accounts handled by Comenity Bank)
- Bealls (credit accounts handled by Comenity Bank)
- Design Within Reach (credit accounts handled by Comenity Bank)
- Diamond Credit Pin (credit accounts handled by Comenity Bank)
- Little Switzerland (credit accounts handled by Comenity Bank)
- Shop at Home (credit accounts handled by Comenity Bank)
- Steinbach (credit accounts handled by Comenity Bank)
- Trek Bikes (credit accounts handled by Comenity Bank)
- Z Gallerie (credit accounts handled by Comenity Bank)
- Jessica London Catalog (Redcats USA) (credit accounts handled by Comenity Bank)
- MY World MasterCard (credit accounts handled by Comenity Bank)
- Restoration Hardware (credit accounts handled by Comenity Bank)
- Newport News (credit accounts handled by Comenity Bank)
- Avenue, The (credit accounts handled by Comenity Bank)
- Gordman's (credit accounts handled by Comenity Bank)
- Palais Royal (credit accounts handled by Comenity Bank)
- Peebles (credit accounts handled by Comenity Bank)
- Henri Bendel (credit accounts handled by Comenity Bank)
- Polo Ralph Lauren (credit accounts handled by Comenity Bank)
- La Redoute Catalog (Redcats USA) (credit accounts handled by Comenity Bank)
- American Signature Furniture (credit accounts handled by Comenity Bank)
- Crescent Jewelers (credit accounts handled by Comenity Bank)
- Domestications (credit accounts handled by Comenity Bank)
- Gander Mountain (Co-Brand) (credit accounts handled by Comenity Bank)
- Woman Within (credit accounts handled by Comenity Bank)
- MedChoice (credit accounts handled by Comenity Bank)
- Silhouettes (Hanover) (credit accounts handled by Comenity Bank)
- The Company Store (Hanover) (credit accounts handled by Comenity Bank)
- Victoria's Secret Stores (credit accounts handled by Comenity Bank)
- Wickes Lumber (credit accounts handled by Comenity Bank)
- Friedman's Jeweler's (credit accounts handled by Comenity Bank)
- Metrostyle (credit accounts handled by Comenity Bank)
- Old Pueblo Traders (credit accounts handled by Comenity Bank)
- Bedford Fair (credit accounts handled by Comenity Bank)
- Brownstone Studio (credit accounts handled by Comenity Bank)
- Lew Magram (credit accounts handled by Comenity Bank)
- Monterey Bay (credit accounts handled by Comenity Bank)
- Bealls Florida (credit accounts handled by Comenity Bank)
- Bealls Outlet (credit accounts handled by Comenity Bank)
- Burke's Outlet (credit accounts handled by Comenity Bank)
- Crosstown Traders (credit accounts handled by Comenity Bank)
- Dunlap (credit accounts handled by Comenity Bank)
- Giant Eagle (credit accounts handled by Comenity Bank)
- Pamida (credit accounts handled by Comenity Bank)
- Room Place (credit accounts handled by Comenity Bank)
- Sportsman's Guide (credit accounts handled by Comenity Bank)
- Torrid (credit accounts handled by Comenity Bank)
- Under Gear (credit accounts handled by Comenity Bank)
- Utango (credit accounts handled by Comenity Bank)
- West Elm (credit accounts handled by Comenity Bank)
- Express (credit accounts handled by Comenity Bank)
- Reed's Jewelers (credit accounts handled by Comenity Bank)
- Sharper Image (credit accounts handled by Comenity Bank)
- Catherine's (credit accounts handled by Comenity Bank)
- Fashion Bug (credit accounts handled by Comenity Bank)
- Bath & Body Works (credit accounts handled by Comenity Bank)
- NY & Company (Co-Brand) (credit accounts handled by Comenity Bank)
- Victoria's Secret Direct - Catalog (credit accounts handled by Comenity Bank)
- Business Management
- Ms. Stephanie Gram, Sr. Director, Complaints Management
- Ms. Kathy Martino, Complaint Manager
- Mr. Ralph Andretta, CEO
- Mr. Erick Clark Sr., Senior Vice President, Enterprise Services
- Mr. Bruce Bowman, President
- Mr. Mark Williams, Manager, Complaints Management
- Mr. Baron Schlachter, President
- Mr. Tom McGuire, CFO
- Mr. Michael Blackham, Treasurer
- Ms. Kristin Lowery, Chief Information Security Officer
- Ms. Amanda Foor, Chief Compliance Officer
- Mr. Glen Segrato, Secretary
- Contact Information
Principal
- Mr. Baron Schlachter, President
Customer Contact
- Ms. Stephanie Gram, Sr. Director, Complaints Management
- Ms. Kathy Martino, Complaint Manager
- Additional Contact Information
Email Addresses
- Complaint
- Inquiry
- Additional Business Information
- Additional InfoComenity Bank, which formerly did business as World Financial Network Bank, and Comenity Capital Bank, which formerly did business as World Capital Bank, are wholly-owned subsidiaries of Bread Financial, and BBB maintains separate reports on these 2 entities which are available at these links:
- Serving Area
Nationwide
- AK
- AL
- AR
- AS
- AZ
- CA
- CO
- CT
- DC
- DE
- FL
- GA
- GU
- HI
- IA
- ID
- IL
- IN
- KS
- KY
- LA
- MA
- MD
- ME
- MI
- MN
- MO
- MS
- MT
- NC
- ND
- NE
- NH
- NJ
- NM
- NV
- NY
- OH
- OK
- OR
- PA
- PR
- RI
- SC
- SD
- TN
- TX
- UT
- VA
- VI
- VT
- WA
- WI
- WV
- WY
- Products and Services
- Comenity Bank, a wholly-owned subsidiary of Bread Financial Payments, Inc., , provides branded private-label and co-branded credit cards to consumers of various retail establishments.
- Payment Methods
- Check
- Debit Card
- ACH
- Business Categories
- Credit Cards and Plans, Bank, Credit Card Merchant Services
Alert
Customer Care Hours of Operation:
Monday – Saturday: 8am-10pm EST
Sunday Closed
MasterCard and Visa products are supported 24/7
Monday – Saturday: 8am-10pm EST
Sunday Closed
MasterCard and Visa products are supported 24/7
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