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Complaint Details
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Initial Complaint
04/29/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I purchased furniture online for this store on March 26 2024 and was told it will be 4-5 weeks for delivery. It has reached the 5th week and still no delivery even scheduled yet. Also the store is running a spring promotion for a 10% discount that was not applied to my order. I spent about 3,000 with rooms for less on this order alone and have purchased from them several times. Being that the order is now late and they did not apply the discount, I just want the discount applied to my order a of course my furniture
Business response
05/06/2024
The customer’s order was canceled and a refund was issued.Customer response
05/13/2024
I accept the business's response to resolve this complaint.
Regards,
****** *********
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.