Customer ReviewsforTrashCab

Our community/neighborhood began utilizing TrashCab's services beginning in April 2021. They claim to be a recycling service but they do not abide by that philosphy all the time. Last summer as I was watching an employee take care of my recycling items, with the container TrashCab provided for this purpose, he instead placed my recycling items in the trash bin. As soon as I had witnessed this, I chased down the truck and informed the driver of what I had just saw. As you can imagine, I was very upset after seeing this and consequently, I made this clear to the truck driver. He told me he would return to my address to retrieve my recycling items. Therefore, when I returned home, I fished the items out of the trash bin and placed them back in the recycling container. Fortunately, they did return and took care of it. However, this hasn't been the only incident. A few months later as I was taking out trash during the day when our trash and recycling is picked up (my recycling container had been emptied...), but when I opened up the trash bin, my recycling items were in the trash! I, again, fished out the recycling items from the trash bin and placed them in the recycling container hoping they would be picked up the following week as recycling items... And this particular situation has occurred, which I am aware, two other times. And again, during those times I had fished the items out of the trash bin and put them back in the recycling container...hoping these recycling items would be considered as "recycling items" instead of "trash" to TrashCab the following week. Then recently, I had noticed a TrashCab truck at my residence and saw that the employee placed my recycling items in the truck. But then, he also took my trash! So again, my recycling items became trash... This is unacceptable conduct especially since TrashCab claims to be a "recycling company." It appears that all customers don't receive that "service" all of the time...