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Find a Location

The UPS Store #1511 has 1 locations, listed below.

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    Business ProfileforThe UPS Store #1511

    Mail Box Rental

    Additional business information

    Additional Info:
    According to information in our BBB files, all UPS Store locations are franchises and local BBBs report on the local franchises. The corporate headquarters of this business is located in San Diego, CA. The report on the corporate headquarters of UPS is developed and maintained by the BBB of San DiegoWWW: http://www.sandiego.bbb.orgEmail: info@sandiego.bbb.orgPhone: (858)496-2131Fax: (858)496-21415050 Murphy Canyon, Ste. 110San Diego, CA 92123
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1391 W 5th Ave, Columbus, OH 43212-2902
    BBB File Opened:
    9/14/2004
    Years in Business:
    15
    Business Started:
    7/1/2009
    Business Incorporated:
    2/24/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Grandview 1511 Shipping Services, LLC
    • UPS Store, The
    Business Management
    • Mr. Jim Maurer, Owner
    Contact Information

    Principal

    • Mr. Jim Maurer, Owner

    Customer Contact

    • Mr. Jim Maurer, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Derin D

    1 star

    11/27/2022

    This morning the driver attempted to deliver my package that requires signature for delivery but he did not even knock my door, he just left a note. Only 16 minutes later after his attempt, I called *** customer service and they said my package will be delivered in 2 hours. Every two hours or less, I called *** customer service (I called 9 times in total). Every time they said it will be delievered in two hours or less. However, on my 9th call the customer service said the branch was closed and it will be delivered on monday. The package was urgent. You screwed everything up. Your customer representatives are all liar. They all said we left a note to the driver, however the 9th representative said no one dropped a note before. Based on my experience today, Im sure that *** hires representatives that do not even care the seriousness of their job and they are all careless. This is the last time of using *** for me. You lost a customer. I hope some potential customers see this message and decide not to use ***.

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