ComplaintsforVander Paints, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 4, 2023 I contacted Kaleb K**** after a recommendation from a trusted associate. I was told he could take care of plumbing situations. I was having a problem with water backing up into my tub when I used the clothes washer and also had a slow moving drain in my kitchen. Billy K**** (father to Kaleb) showed up at my door late in the evening on June 4 and gave me a quote of "around $500" to fix the issues mentioned above, as well as fixing the outdoor faucet which had been leaking and to install a garbage disposal. He asked for $340 up front, which was given to him in cash. On June the 6th, after several calls and texts from me for communication about why I hadn't heard from them, Billy shows up at my house. He worked for a few hours and said he couldn't finish the job because he needed another tool. He promised to come back the next day and he asked for another $30 for gas money, which I paid him. Despite multiple promises, I still don't have any of the things done that we agreed upon, in fact, the backup situation seems worse now than it was before he worked on the 6th. My sink in the kitchen still isn't draining properly, I still can't use my outdoor faucet and I still don't have a garbage disposal.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
351 S Terrace Ave
Columbus, OH 43204
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.