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          Ecoshield Pest Solutions Columbus, LLC has 1 locations, listed below.

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            Business ProfileEcoshield Pest Solutions Columbus, LLC

            Pest Control Services

            Contact Information

            284 E Campus View Blvd

            Columbus, OH 43235

            Visit Website
            (614) 552-3912

            Customer Reviews

            1.15/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            65 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Residential and Commercial Pest Control

            Products & Services

            Residential and Commercial Pest Control

            Business Details

            Location of This Business
            284 E Campus View Blvd, Columbus, OH 43235
            BBB File Opened:
            4/27/2022
            Years in Business:
            3
            Business Started:
            11/4/2021
            Alternate Business Name
            • Ecoshield Pest Solutions Columbus
            Business Management
            • Mr. Doug Cardon, CEO/Owner
            • Mr. Ken Moody, General Manager
            • Mr. Paul Kelly, Regional Manager
            • Ms. Sarah Timmons, Office Manager
            Contact Information

            Principal

            • Mr. Doug Cardon, CEO/Owner

            Customer Contact

            • Mr. Ken Moody, General Manager
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            65 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/24/2024

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            This company was hired to provide a pest control (spiders, etc) service to my residence. Said they clean up all the cob webs, etc as well. They charged my credit card $374.50 4/24/24 and did nothing. They didn't spray, they didn't clean up .... nothing. I called and told them I wanted to cancel my service and they said I couldn't. I called again today and told them to cancel the service and not to bill me for anything additional. The person I spoke with wanted to argue with me for several minutes (9/24/24 phone call). This company is a deceptive business practice. They do not provide the services they quote you and that you pay for. TOTAL SCAM!!!!
            Read More
            Read 64 More Complaints

            Customer Reviews

            26 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tina C

            11/14/2024

            The company came to my house after I signed up and then told me that they could not help me with my pest control problems canceled my contract and is still taking money out of my account without my permission personally said that they could not help me try to call they said the account was canceled. They took another $180 Alam my account today and still told me that I owed them more money for a cancellation fee when they are the ones that canceled me $220 for a service that I cannot even have done but they sent somebody out and said that he took cobwebs down outside my house . total fraudulent when you call they give you the runaround And said theyll review it in five days

            Ecoshield Pest Solutions Columbus, LLC Response

            11/15/2024

            Hi ****,

            We appreciate you taking the time to share your experience. At Ecoshield Pest Solutions, our commitment is to provide effective pest control services and clear communication regarding agreements and billing. We understand how frustrating this situation must be, and we take your concerns seriously.  

            If our team determined that we were unable to provide service, any associated account adjustments should be managed promptly and accurately. We apologize if this process caused confusion or delays. Additionally, charges for completed services, such as cobweb removal, are typically itemized, and we would be happy to review your account to ensure everything was handled correctly.  

            To address this matter fully, we encourage you to reach out to us directly at ********************************* This will allow us to look into your specific account, provide clarity on charges, and work toward a resolution that meets your expectations.  

            Thank you for bringing this to our attention. Your feedback is invaluable, and we are here to help.  

            Sincerely,  
            Customer Feedback Team  

            Read 25 More Customer Reviews

            Local BBB

            BBB of Central Ohio

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