15 Customer Reviews
Review from Luke S.
1 star10/23/2024
Worst experience I have ever had at any establishment. Was picking up a order for my work and they said It had already been picked up, which I can tell you it wasnt, and when I said I will just buy another then they said they were closed and closed the door on me and ignored me. When I waited for them to come back and honked multiple times they came back with a lot of attitude. This is unacceptable customer treatment and the *** should def be penalized due to thisReview from Terrance W
1 star08/09/2024
Doors to the inside locked again Im calling corporate office to let them know whats going onReview from Rose S
1 star10/17/2023
Super rude customer service. Ordered ahead on the app and allowed additional time for them to prep my order just to arrive with my order not even started! Manager or supervisor there didn't acknowlege or apologize for the delay.Review from Lorenzo G
5 stars04/30/2023
I love white castle. I had grew up on white castle in Indiana and I enjoy the flavor of each burger quenching my mouth. The chicken ring made me want to marry that meat. Also, those mozzarella stick kept sticking to my soul. Now, I move to Katy Texas near Houston Texas ??and I wish they were down here to show all the other franchise that real burger come in small packages. Love You W.C!!!!Review from Johnathn M
4 stars11/28/2022
I really like their burgers and fries, but they made me fatReview from Anthony E
1 star11/05/2022
Sat in the drive thru 30min for cold food Thought this was supposed to be fast foodReview from GEORGE J
1 star09/07/2022
frozen sliders contained bits of bone or *******. quality has hit rock bottom.Review from Taihesha S
1 star07/03/2022
Im making a complaint about the White Castle on Broadway ** I was waiting in line for about 20 mins and when I get to the window they say it was closed, bad business , this was like 3:30am I will never eat at White Castle again bad customer service and they laughed at me when I said I will do a review. Horrible experienceReview from Cory B
1 star06/19/2022
The worst customer service youll ever encounter. Ill never go there again. This was the last time I spend my money with people with no manners, no class.Review from Anita B
1 star04/16/2022
Food and service was poor and very unprofessional the manger was not any better
Customer Review Rating
Average of 15 Customer Reviews
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