ComplaintsforMSHTV Clothing
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Complaint Details
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Initial Complaint
06/18/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed order # ***** on May 16th 2024. As of Today June 18th, 2024 my order is still pending on the website, and I have contacted the company 3 times. I have received no response from the company. I would like to have my merchandiseInitial Complaint
03/03/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
We gave them $250 for a mixtape of our camp experience and photos that they took of our player when we arrived at the camp. We did not receive the tape or the photos. We tried to contact them multiple times and they simply did not respond. This is the ONLY company I have ever dealt with that literally simply stole our money. Do NOT give them money for a mix tape and/or photos. I would also suggest staying away from their camps and clothing line.Initial Complaint
12/11/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed an order for shorts on 11/10/23 for my son. The shorts were too small and I would like to exchange for a larger size. There was no number to call other than completing an online form for MSHTV Clothing to reach out to me. I've emailed them 6 times. I've completed the form multiple times. I've messaged them on Instagram. I could not find a phone number until I saw it on the BBB website. I called the number and no one picked up. I left a message. I only want to exchange the shorts at this point. The shorts were so expensive. I'm shocked by the multiple complaints about this company.Initial Complaint
11/02/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Hello My cousin ordered and paid for an Order USPS sent back the package to MSHTV And now we do not hear from anyone Can you either send the package again or return the money Order number 9669 My cousin is ***** *** And the order was supposed to be delivered at ********************************Initial Complaint
03/07/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Paid $175 for a basketball Mixtape (highlights from camp) for my son and they never completed or delivered. Please see documentation of payment of service.Initial Complaint
05/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On August 16, 2021 I purchased the 2021 MSHTV Camp for $350 and the MSHTV Camp video for $150, for which my son attended the MSHTV basketball camp that was held on Sept 24-26, 2021 in Westfield Indiana. I have left emails to **....@mshtv.com. I have also DM via instagram to MSHTV camp and I have not heard back to date. I am requesting a refund for the $150 that I paid well in advance. My son attended the camp and it was a waste of time an money, not to mentioned what we paid for traveling to this camp. Had I known this information, I would not have let my son attend the camp, lesson learned. I have the email of my purchase\registration to support the fee camp as well as the video fee.Initial Complaint
03/08/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On April 23, 2021 I purchased a mix tape for my son for a basketball camp he was scheduled to attend a few weeks later. MSHTV did not provide us with the mixtape, and they have not responded to my numerous phone calls and emails. I am seeking a refund for the $175 that I paid them.Initial Complaint
12/29/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On May 8, 2021. I purchased a mixtape of my son at the CP3 camp in Corona, CA. The cost was $175. I have never received the mixtape. I have sent several emails and called and left messages. I have received no response to date. I have a copy of the emailed receipt attached below.
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Customer Complaints Summary
8 total complaints in the last 3 years.
4 complaints closed in the last 12 months.