ComplaintsforLittle Bellies
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Complaint Details
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Initial Complaint
05/30/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I went in to have my 3D ultrasound of my baby done at the end of March. The tech that did the ultrasound was great but I currently feel like I'm being taken advantage of by the company itself. Before I paid, she showed me the 8k realistic view of my baby and asked if I wanted it. I said yes and was charged an extra $37. I received an email in the middle of April telling me they were running behind making these 8k realistic view pictures and it would be 20 labor days before I would get a picture. This is fine with me but 20 days came and went with no further contact from them. I emailed them stating I would like this picture or a refund and have gotten no response. This is unacceptable business behavior and I would rather have the picture over a refund but I feel like I will never see my babies picture I was promised.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.