ComplaintsforVibez Keto Shop
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Complaint Details
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Initial Complaint
07/03/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
My complaint is almost identical to one listed on this site, the initial Complaint was March 29 2023. On about June 22, 2023 I ordered an introductory offer for less than $30 for CBD gummies. When I got to the end of maybe six additional offers all of which I declined my total was $267.04. I immediately canceled the order. A few days later I received an email that my order had been shipped. I picked it up at my post office on June 30. I would have refused it but I wasn't sure who the package was from. My major concern at this point is whether the CBD Gummies are safe or if they are CBD gummies at all. The only way to find out is to have them analyzed. My guess is that would be expensive.Business response
07/19/2023
Per business, they have cancelled the subscription and processed a refund for 197.70.Initial Complaint
03/29/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
On or about February of 2023 I was engaged via social media advertisements regarding the VibeZ Keto product. I ordered under the assumption that the fee was in the $50 range. After finding the fee was $267.04 I contacted them and returned. The product was returned on or about 3/13/2023 at the US post office in Brandon MN. I followed up with VibeZ Keto regarding a refund multiple times and was asked to provide documentation of said return. I do not have/was not able to retreive US mail documentation of the return. As of today I; A) have been charged $267.04 for a product I do not/did not want, nor B) do I have the product. I am seeking a refund of $267.04
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Contact Information
1985 Henderson Rd PMB 1465
Columbus, OH 43220-2401
Business hours
Today,9:00 AM - 5:00 PM
| MMonday | 9:00 AM - 5:00 PM |
|---|---|
| TTuesday | 9:00 AM - 5:00 PM |
| WWednesday | 9:00 AM - 5:00 PM |
| ThThursday | 9:00 AM - 5:00 PM |
| FFriday | 9:00 AM - 5:00 PM |
| SaSaturday | Closed |
| SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.