Customer ReviewsforKorrect Plumbing, Heating & Air Conditioning, Inc.

I was using another plumbing company and regretfully spent a great deal of money with them. When I had issues with a special toilet they recommended, they said the plumber who needed to work on it was busy until Monday. (I originally called when it occurred Thursday evening.) I explained I was disabled and had no access to another toilet. Basically their response was "He's booked up until Monday, we can give you an appointment then." A friend told me to call Korrect. By now it was mid-afternoon on Friday but they said they would have someone out within the hour. 20 minutes later they arrived. I had been told by the other company to ask for a specific plumber because he knew how to fix the toilet. The Korrect plumber told me there was no special knowledge needed but said many companies did not train their employees thoroughly - he had to train for 3 years to meet Korrect's standards. Until then he always had an experienced plumber with him. He was professional, friendly, answered all my questions and gave me options to solve the problem. Then he got what I needed here in 30 minutes, fixed it, and cleaned up after himself. He even put on clean "booties" so he didn't track dirt in (it was raining). What a difference! He indicated this was how Korrect works and they don't leave a customer hanging until it's convenient for them to respond. You get old fashioned customer service. I'm sold!!

Thank you so much for the kind words! We hope you don't need a plumber or heating and air conditioning repairs in the future - but if you do, we appreciate you thinking of us!

I called Korrect inc to replace a stopper in my bathroom sink. When i spoke to the gentleman on the phone, i was not quoted a price. The service was not an emergency. The tech was at my house less than 20 minutes. I was getting ready to go to a funeral and asked the tech for the bill. He told me the company would bill me. When i got the bill several days later, it was for $198.00. I could not believe my eyes. You want $198.00 for a sink stopper, really!? I called Korrect and spoke with a gentleman, i was told, "prices are going up and you are paying for the minimum". I hope i will never have to use this company again. I read the other reviews and appreciate the comments, unfortunately my comment is not as delightful. I am very disappointed. I am not rating the work that was done the tech did a wonderful job...

Thanks for your feedback. Our service call is $149.00 for the travel to the job and up to 30 minutes of work plus any parts used. Plumbing service - and really any service you would need to hire out is expensive and the prices continue to climb like they have for just about everything these days. We do our best to have a good customer service team to answer the phones, highly trained technicians, and service vans stocked with repair parts so we can efficiently take care of customers - all those things cost money but lead to comments like "the tech did a wonderful job". I hope you don't need plumbing service again soon - but if you do - check around and you might find us more competitive than you think. If you would like to talk more feel free to give me a call anytime - 937-837-2333 Regards, Nate Patterson - President

Contact company for plumbing and HVAC air conditioning services. Plumbing corrected the problem instantly, than spent time and charging for the HVAC services scheduled on another date. Plumber failed to complete the plumbing job. HVAC person arrives with costly diagnoses of new ventiation system and movement of the Furnance, informing the work will take two or three days of tearing up walls and floors, and to get a window air conditioning unit. HVAC person left and then return to complete the corking that the plumber failed to complete, in which he states he completed his HVAC services and charged me for time he completed the plumbers forgotten work. Neither plumber nor HVAC providers check to see that the air condition unit was not kicking on! A second HVAC person diagnosed and corrected, a weather related blow fuse in the new air conditioning unit. Just with the furnance and present ventalation adquately heating whole the house doing let latter part of April and all of May 2022, the changed blown air condition fuse allows more than adequate cooling of my whole house. Korrect's Management, through e:mail exchanges, states he stands behind the fraudlent service of his company. In lieu of adjusting for the fraudlent billng, management tries to justify the company's poor workmanship, failed service, misrepresentation if required for more costly business service gains. Management has advised I take the actions I have informed in writing. This review of attempted "Consumer Fraud" for financial gain, BBB complaints, and now legal billing resolution, is only the foundation of addressing the horrid actions of this company

I have given full credit towards this customer's invoices for the plumbing and HVAC services we provided. However, this review was undeserved. After we provided service, the first action of communication to us that the customer was dissatisfied with us was a 1 star google review - no email, no phone call, no opportunity for a discussion or a conversation about a resolution or even about the basis of our diagnosis. We did identify installation issues with the HVAC system and provided the technical specifications to back up our findings. The installation didn't meet our standard and we don't believe it will work properly - especially during the heating season. Our difference of opinion with another company doesn't mean we are fraudulent.

Ed was awesome! I had a plumbing issue but due to living in a condo he had to go to several of my neighbors to find the clean out as it was in someone else’s garage. He problem solved quickly and resolved the issue much faster than I anticipated. I’m very impressed with the responsiveness of Korrect as a company and Ed’s professionalism and skill set. Highly recommend Korrect and Ed for plumbing!

Hi Amy - thanks for the kind words! We will make sure Ed is recognized for his effort. I'm happy the experience went well!