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Complaint Details
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Initial Complaint
08/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We prepaid last July for furnace cleaning & service. When they didn't come in the fall, we called to tell them to apply payment to air conditioner service in the spring. We called again in the spring and early summer and have not heard back as of today (8/12/24). We emailed ***** and asked for a refund and have not received a response or refund either.
Business response
08/26/2024
I am very sorry that we missed the service for you. It appears that your email to me went to the old owners and I was not aware that we missed your service. I am more than happy to drop off $100 to you. Thank You, ***** *******
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.