ComplaintsforYour Appliance Connection LLC
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Complaint Details
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Initial Complaint
05/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 1/31/23 I paid them $853.99 for a used Refrigerator with a 6-Month Warranty ( I have the receipt). They delivered the refrigerator the next week and I called them back the next morning and informed Randal ******** the Owner that the refrigerator had a bad ice maker, the water dispenser was broken and pouring water all over my house, and the meat drawer electronics were dead and was freezing any meats I put in there. He said he would come out, but never did. After several weeks of calling and leaving messages he sent an employee who had no clue what he was doing come out and look at it and then immediately leave never to return. After a Month of continued phone calls and leaving messages Randal Came by and said he would at least fix the ice maker. He never did fix it. It is apparent he NEVER intended on honoring the 6-month warranty which is why I originally decided to give him my business. It has now been 3-months and he is still screening his calls and will not answer the phone. I now believe he knew all about the damages before selling it to me with the intent to not honor the warranty that he gave me and conned me intentionally knowing that there was nothing I could do about it after the sale.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.