Additional Information
Additional Information for Community Choice Financial, Inc.
This is a multi-location business.
- Location of This Business
- 5165 Emerald Pkwy Ste 100, Dublin, OH 43017-1063
- BBB File Opened:
- 7/12/1990
- Years in Business:
- 37
- Business Started:
- 1/1/1987
- Business Incorporated:
- 4/6/2011
- Accredited Since:
- 2/24/1998
- Type of Entity:
- Corporation
- Alternate Business Name
- Loan By Phone
- TMX Financial Inc.
- TitleMax
- InstaLoan
- TitleBucks
- CCF
- CCF Intermediate Holdings LLC
- First Virginia Financial Services
- Check Into Cash of Mississippi, Inc.
- Check into Cash of Louisiana, Inc.
- Check into Cash of Georgia, LLC
- Check into Cash of South Carolina, Inc.
- Check into Cash of Missouri, Inc.
- Check into Cash of Oklahoma, LLC
- A Speedy Cash Car Title Loans, LLC
- Check into Cash of Iowa, Inc.
- Check into Cash of Kansas, LLC
- U.S. Money Shops of South Carolina, LLC
- First Virginia Financial Services, LLC
- TMX Finance of Florida, Inc. d/b/a InstaLoan
- TMX Finance of New Mexico, LLC d/b/a InstaLoan
- Advance Group, Inc
- Principal Investments, Inc
- FMMR Investments, Inc
- Evergreen Financial Investment
- Concord Finance, Inc
- SCIL Texas, LLC
- The Money Store, LP
- Cash Colorado, LLC
- Galt Ventures, LLC
- Todd Financial, Inc
- TitleMax of Georgia, Inc. d/b/a TitleBucks
- TitleMax of South Carolina, Inc. d/b/a TitleBucks
- Buckeye Check Cashing of Virginia, Inc.
- Cash 1/Buckeye Title Loans
- easymoney
- Cash Central/Insight Capital
- Money 2 Go
- Checksmart
- Beneficial Lending Solutions of Utah, LLC
- Buckeye Check Cashing of California, LLC/ Buckeye Title Loans of California, LLC
- Buckeye Check Cashing of Kentucky, Inc.
- Buckeye Check Cashing of Michigan, Inc.
- Buckeye Check Cashing of Tennessee, LLC
- Buckeye Check Cashing of Texas, LLC
- California Check Cashing Stores, LLC
- Cash Central of South Carolina, LLC
- CCF of Alaska LLC
- CCF of Delaware LLC
- CCF of Hawaii LLC
- CCF of Idaho LLC
- CCF of Kansas LLC
- CCF of Louisiana LLC
- CCF of Minnesota LLC
- CCF of Mississippi LLC
- CCF of Missouri LLC
- CCF of Nevada LLC
- CCF of New Mexico LLC
- CCF of North Dakota LLC
- CCF of Washington LLC
- CCF of Wisconsin LLC
- CCF of Wyoming LLC
- CCFI Funding, LLC
- Checksmart Money Order Services, Inc.
- Hoosier Check Cashing of Ohio, LTD
- Insight Capital, LLC
- Check Into Cash
- CIC
- CC Recoveries, LLC
- Sparrow Purchaser LLC
- Avio Credit
- Speedy Cash
- Rapid Cash
- Direct Financial Solutions
- 1st Virginia
- California Check Cashers
- Cash 1
- Easy Money
- Express PRA
- Buckeye Title Loan
- CCFI
- CheckSmart
- Buckeye Check Cashing of Michigan, Inc. dba CheckSmart
- Cash Central
- Cash Central
- Buckeye Check Cashing, Inc.
- Check$mart
- Check Smart
- Buckeye Lending Solutions
- Buckeye Credit Solutions
- Buckeye Check Cashing of Arizona, Inc
- Hours of Operation
Primary
- M:
- 8:00 AM - 8:00 PM
- T:
- 8:00 AM - 8:00 PM
- W:
- 8:00 AM - 8:00 PM
- Th:
- 8:00 AM - 8:00 PM
- F:
- 8:00 AM - 8:00 PM
- Sa:
- 11:00 AM - 7:00 PM
- Su:
- Closed
- Business Management
- Mr. William E Saunders, CEO
- Mr. Kyle Hanson, CEO
- Ms. Lisa Vittorini, Chief Administrative Officer
- Contact Information
Principal
- Mr. Kyle Hanson, CEO
- Additional Contact Information
Fax Numbers
- (614) 798-5921Primary Fax
- (804) 501-2415Other Fax
Phone Numbers
- (614) 798-5900Other Phone
- (614) 276-3334Other Phone
Email Addresses
- Primary
- (614) 798-5921
- Additional Business Information
- Additional Info
This government action took place in February 2023 prior to TitleMax being acquired by and becoming part of the Community Choice Financial family of brands later that same year. On February 23, 2023, the Consumer Financial Protection Bureau (CFPB) issued a Consent Order against corporate entities operating under TMX Finance, broadly known as TitleMax, for violating the financial rights of military families and other consumers in providing auto title loans. The CFPB found that TitleMax violated the Military Lending Act by extending prohibited title loans to military families and, oftentimes, by charging nearly three times over the 36% annual interest rate cap. The CFPB also found that TitleMax increased loan payments for borrowers by charging unlawful fees. The CFPB’s order required TitleMax to pay more than $5 million in consumer relief and a $10 million civil money penalty. TMX agreed to the issuance of this Consent Order, without admitting or denying any of the findings of fact or conclusions of law, except to establish the CFPB’s jurisdiction concerning the action. More information concerning this government action is available by calling the CFPB (855) 411-2372 and at this link: https://www.consumerfinance.gov/about-us/newsroom/cfpb-orders-titlemax-to-pay-a-10-million-penalty-for-unlawful-title-loans-and-overcharging-military-families/
Pending Government ActionGovernment Action: BBB reports on known government actions involving business’ marketplace conduct:Commonwealth of Pennsylvania Department of Banking and Securities Compliance Office Order To Show Cause Docket Number 24 00323 (BNK-OSC)
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.
On June 14, 2024, the Commonwealth of Pennsylvania Department of Banking and Securities filed an Order To Show Cause docket number 20 0032 BNK-OSC naming TitleMax of Delaware, Inc., TitleMax of Ohio, Inc., TitleMax of Virginia, Inc., TitleMax of South Carolina, Inc., Title Max Funding, Inc., TMX Finance LLC, TMX Finance Corporate Services, Inc., CCFI Companies, LLC, and all successors or predecessors in interest, affiliated, subsidiaries, or parent companies, ordering them to show cause why the Banking and Securities Commission should not impose sanctions and remedies due to alleged violations of law concerning loan maximum lawful interest rates and loan servicing licensing between July 2008 and September 2017, which time frame is prior to TitleMax being acquired by and becoming part of the CCFI / Community Choice Financial family of brands in 2023.
The matter is pending before the Commonwealth of Pennsylvania.
For more details you may wish to contact:
Commonwealth of Pennsylvania Department of Banking and Securities
Market Square Plaza
17 N. Second Street, Suite 1300
Harrisburg, PA 17101
800.722.2657
https://www.dobs.pa.gov/Consumers/Pages/Contact.aspx
https://www.dobs.pa.gov/ForMedia/Pages/2024-Enforcement-Orders.aspx
- Serving Area
- Adams Mills, OH
- Adamsville, OH
- Adelphi, OH
- Albany, OH
- Alexandria, OH
- Allensville, OH
- Amanda, OH
- Amesville, OH
- Amlin, OH
- Ashley, OH
- Ashville, OH
- Athens, OH
- Bainbridge, OH
- Bakersville, OH
- Baltimore, OH
- Belle Center, OH
- Bellefontaine, OH
- Bexley, OH
- Blacklick, OH
- Bladensburg, OH
- Blissfield, OH
- Bloomingburg, OH
- Blue Rock, OH
- Bourneville, OH
- Bremen, OH
- Brice, OH
- Brinkhaven, OH
- Broadway, OH
- Brownsville, OH
- Buchtel, OH
- Buckeye Lake, OH
- Cable, OH
- Caledonia, OH
- Canal Winchester, OH
- Carbon Hill, OH
- Carbondale, OH
- Cardington, OH
- Carroll, OH
- Centerburg, OH
- Chandlersville, OH
- Chauncey, OH
- Chester, OH
- Chesterhill, OH
- Chesterville, OH
- Chillicothe, OH
- Christiansburg, OH
- Circleville, OH
- Clarksburg, OH
- Columbus, OH
- Commercial Point, OH
- Conesville, OH
- Coolville, OH
- Corning, OH
- Coshocton, OH
- Creola, OH
- Crooksville, OH
- Croton, OH
- Danville, OH
- Darbydale, OH
- Darbyville, OH
- De Graff, OH
- Delaware, OH
- Derby, OH
- Dexter, OH
- Dresden, OH
- Dublin, OH
- Duncan Falls, OH
- Dundas, OH
- East Fultonham, OH
- East Liberty, OH
- Edison, OH
- Etna, OH
- Fairview, OH
- Frankfort, OH
- Frazeysburg, OH
- Fredericktown, OH
- Fresno, OH
- Fulton, OH
- Fultonham, OH
- Gahanna, OH
- Galena, OH
- Galloway, OH
- Gambier, OH
- Glenford, OH
- Glouster, OH
- Grandview, OH
- Grandview Heights, OH
- Granville, OH
- Gratiot, OH
- Green Camp, OH
- Grove City, OH
- Groveport, OH
- Guysville, OH
- Hallsville, OH
- Hamden, OH
- Hanover, OH
- Harlem Township, OH
- Harrisburg, OH
- Haydenville, OH
- Heath, OH
- Hebron, OH
- Hemlock, OH
- Hemlock Grove, OH
- Hideaway Hills, OH
- Hilliard, OH
- Hockingport, OH
- Homer, OH
- Hopewell, OH
- Howard, OH
- Huntsville, OH
- Iberia, OH
- Irwin, OH
- Jacksontown, OH
- Jacksonville, OH
- Jeffersonville, OH
- Johnstown, OH
- Junction City, OH
- Keene, OH
- Kilbourne, OH
- Kingston, OH
- Kirkersville, OH
- La Rue, OH
- Lakeview, OH
- Lancaster, OH
- Langsville, OH
- Laurelville, OH
- Lewis Center, OH
- Lewistown, OH
- Linworth, OH
- Lithopolis, OH
- Lockbourne, OH
- Logan, OH
- London, OH
- Londonderry, OH
- Long Bottom, OH
- Lucasville, OH
- Lyndon, OH
- Magnetic Springs, OH
- Marble Cliff, OH
- Marengo, OH
- Marion, OH
- Marne, OH
- Martel, OH
- Martinsburg, OH
- Marysville, OH
- McArthur, OH
- Mechanicsburg, OH
- Middleburg, OH
- Middleport, OH
- Milford Center, OH
- Milledgeville, OH
- Millersport, OH
- Millfield, OH
- Minersville, OH
- Mingo, OH
- Morral, OH
- Mount Air, OH
- Mount Gilead, OH
- Mount Liberty, OH
- Mount Perry, OH
- Mount Sterling, OH
- Mount Vernon, OH
- Moxahala, OH
- Murray City, OH
- Nashport, OH
- Nelsonville, OH
- New Albany, OH
- New Bedford, OH
- New Bloomington, OH
- New Concord, OH
- New Holland, OH
- New Lexington, OH
- New Marshfield, OH
- New Plymouth, OH
- New Rome, OH
- New Straitsville, OH
- Newark, OH
- North Lewisburg, OH
- Norwich, OH
- Obetz, OH
- Orchard Island, OH
- Orient, OH
- Ostrander, OH
- Pataskala, OH
- Philo, OH
- Pickerington, OH
- Plain City, OH
- Plainfield, OH
- Pleasant Corners, OH
- Pleasantville, OH
- Pomeroy, OH
- Portland, OH
- Powell, OH
- Prospect, OH
- Quaker, OH
- Quincy, OH
- Racine, OH
- Radcliff, OH
- Radnor, OH
- Ray, OH
- Raymond, OH
- Reedsville, OH
- Rendville, OH
- Reynoldsburg, OH
- Richmond Dale, OH
- Richwood, OH
- Riverlea, OH
- Rockbridge, OH
- Roseville, OH
- Rosewood, OH
- Rushsylvania, OH
- Rushville, OH
- Russells Point, OH
- Rutland, OH
- Saint Louisville, OH
- Saint Paris, OH
- San Margherita, OH
- Sedalia, OH
- Shade, OH
- Sharpsburg, OH
- Shauck, OH
- Shawnee, OH
- Shawnee Hills, OH
- Somerset, OH
- Sonora, OH
- South Bloomfield, OH
- South Bloomingville, OH
- South Salem, OH
- South Solon, OH
- South Zanesville, OH
- Sparta, OH
- St Louisville, OH
- Stewart, OH
- Stoutsville, OH
- Sugar Grove, OH
- Summerford, OH
- Summit Station, OH
- Sunbury, OH
- Syracuse, OH
- Tarlton, OH
- Thatcher, OH
- The Plains, OH
- Thornville, OH
- Thurston, OH
- Trimble, OH
- Trimblex, OH
- Trinway, OH
- Tuppers Plains, OH
- Union Furnace, OH
- Unionville Center, OH
- Upper Arlington, OH
- Urbana, OH
- Urbancrest, OH
- Utica, OH
- Valleyview, OH
- Waldo, OH
- Walhonding, OH
- Warsaw, OH
- Washington Court House, OH
- West Jefferson, OH
- West Lafayette, OH
- West Liberty, OH
- West Mansfield, OH
- West Rushville, OH
- Westerville, OH
- Westville, OH
- White Cottage, OH
- Whitehall, OH
- Wilkesville, OH
- Williamsport, OH
- Wingett Run, OH
- Woodstock, OH
- Worthington, OH
- Wrightstown, OH
- Zaleski, OH
- Zanesfield, OH
- Zanesville, OH
- Products and Services
- Loans, check cashing and pre-paid debit card
- Payment Methods
- Cash
- Check
- Credit Card
- Referral Assistance
- Division of Financial Institutions
77 S High St 21ST Fl
Columbus OH 43215
Phone Number: 614-728-8400
http://www.com.ohio.gov/fiin/
webdfi@dfi.com.state.oh.us - Ohio Department of Commerce
77 S High St Fl 23
Columbus OH 43215
Phone Number: (614) 466-3636
http://www.com.ohio.gov
- Division of Financial Institutions
- Business Categories
- Check Cashing Services, Loans, Payday Loans, Consumer Finance Companies, Title Loans, Money Orders, Prepaid Credit Cards, Bill Paying Services
Alert
Community Choice Financial takes this and other fraudulent activity very seriously and recognizes that attempts to contact or solicit personal information from consumers constitutes illegal activity. Community Choice Financial never directs its customers to purchase prepaid cards nor does it direct its customers to prepay any fees associated with an extensions of new credit. Customers may report suspicious activity to Community Choice Financial by calling (855) 920-9800.
Community Choice Financial works with authorities to investigate these activities. If you receive a phone call matching the description above, Community Choice Financial encourages you to report the fraudulent activity to your local authorities.
BBB also encourages you to submit a report to BBB Scam Tracker https://www.bbb.org/scamtracker/us"
Contact Information
Business hours
Today,8:00 AM - 8:00 PM
| MMonday | 8:00 AM - 8:00 PM |
|---|---|
| TTuesday | 8:00 AM - 8:00 PM |
| WWednesday | 8:00 AM - 8:00 PM |
| ThThursday | 8:00 AM - 8:00 PM |
| FFriday | 8:00 AM - 8:00 PM |
| SaSaturday | 11:00 AM - 7:00 PM |
| SuSunday | Closed |
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Accredited Since: 2/24/1998
Years in Business: 37
BBB Rating
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