We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          IGS Energy has 12 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • IGS Energy

              6100 Emerald Pkwy Dublin, OH 43016-3248

              BBB Accredited Business

            • IGS Energy

              3443 Agler Rd Columbus, OH 43219-3385

              BBB Accredited Business

            • IGS Energy

              Akron, OH 44308-1541

            • IGS Energy

              1245 S Trimble Rd Mansfield, OH 44907-2229

            • IGS Energy

              888 Boardman Canfield Rd Ste F Youngstown, OH 44512-4277

            Business ProfileIGS Energy

            Energy Service Company
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            6100 Emerald Pkwy

            Dublin, OH 43016-3248

            Get Directions
            Visit Website
            Email this Business
            (877) 995-4447

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.05/5

            Average of 154 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            202 complaints closed in last 3 years

            61 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/18/1998

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            IGS is an energy service company that offers electric and natural gas pricing for residences and businesses, home protection plans, and solar energy products and services. 

            Products & Services

            Energy services, electric and natural gas pricing for residences and businesses, home protection plans, and solar energy products and services. 

            Business Details

            This is a multi-location business.

            Find a Location

            IGS Energy has 12 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • IGS Energy

                6100 Emerald Pkwy Dublin, OH 43016-3248

                BBB Accredited Business

              • IGS Energy

                3443 Agler Rd Columbus, OH 43219-3385

                BBB Accredited Business

              • IGS Energy

                Akron, OH 44308-1541

              • IGS Energy

                1245 S Trimble Rd Mansfield, OH 44907-2229

              • IGS Energy

                888 Boardman Canfield Rd Ste F Youngstown, OH 44512-4277

              Headquarters
              6100 Emerald Pkwy, Dublin, OH 43016-3248
              Email this Business
              BBB File Opened:
              5/7/1993
              Years in Business:
              35
              Business Started:
              8/9/1989
              Business Incorporated:
              8/9/1989
              Accredited Since:
              8/18/1998
              Type of Entity:
              Corporation
              Alternate Business Name
              • Accent Energy
              • IGS Solar
              • IGS Generation
              • IGS CNG Services
              • IGS Home Warranty
              • Interstate Gas Supply, Inc.
              Business Management
              • Mr. Scott H White, President/Owner
              • Mr. Doug Austin, Vice President/Co-Owner
              • Ms. Tara McGraw, Compliance Manager
              • Mr. Michael Nugent, Legal Counsel
              Contact Information

              Principal

              • Mr. Scott H White, President/Owner

              Customer Contact

              • Mr. Scott H White, President/Owner
              • Mr. Doug Austin, Vice President/Co-Owner
              • Ms. Tara McGraw, Compliance Manager
              Additional Contact Information

              Fax Numbers

              • (614) 659-5068
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              202 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/31/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              2 door to door salesman came to my house at 3:30pm eastern time at ******************************************************************** on 10/31/24. The younger gentleman pointed to my no soliciting sign after knocking to show the older gentleman behind him, and the older gentleman shrugged his shoulders like he didnt care and the younger gentleman knocked a second time. I am a remote employee and this is absolutely unacceptable. I was in the middle of trying to take a recorded statement with a client while my dog is going insane at strangers on the front doorstep who dont pay attention to no soliciting signs and persist to knock after not getting an answer. I have this on footage and want them reprimanded. You do not get to disrupt others work lives for your own work.
              Read More
              Read 201 More Complaints

              Customer Reviews

              154 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Thomas O

              11/13/2024

              Salesman stated he was with IGS Energy and was affiliated with Columbia Energy and said he could sign me up for a better plan.Told him no. I contacted Columbia Energy who said they are not affiliated with them.Contacted police who sounded well versed in their sales techniques.

              IGS Energy Response

              11/14/2024

              Thanks for your feedback. Were sorry to hear youre not pleased. If we can help clarify anything or assist from a customer service perspective, please let us know at ******************************.
              Read 153 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.