1 Customer Reviews
Review from Sherrell M
1 star05/05/2023
I could not find out the cost until they charged my card, $199.99 for 5 bottles! They also charged my card $59.99 & I don’t know what this is for! I live on Social Security & I’m 76 years old!! I feel like I was scammed, I would not ever spent that kind of money if they would have told the price!! I want a full refund, they keep offering me large discounts to keep it. I don’t want it, nor would I have approved if they would have ever showed me the price! Their website I believe is fraudulent. They don’t show you the price upfront, then they charge your card & when someone complains about the charges, they then offer you large discounts to keep it! They win either way, the $199.99 & $59.99 or the person agrees to a discount, that probably is close the right price of the product! I want a full refund of $259.98 & if I get their pills I will gladly send the pills back to them!
Bright Life Response
03/04/2024
Dear Mr. Mathews, I believe you have placed your review on my business in error. I don't sell any products in bottles or any pills. I only offer in person services such as Reiki and Access Bars where clients pay online and receive a receipt. Your experience sounds terrible and I hope you find the correct company to place your complaint under. Please confirm where you are desiring to list your complaint. Reach me with any further questions on my business Bright Life in Dublin, Ohio at BrightlifeLLP@gmail.com
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.