ComplaintsforServices By Signature LLC
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Complaint Details
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Initial Complaint
08/27/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Our house burnt to the ground in April. Our insurance company, ******* ******, sen* *** ******** ******* a check for around $270k. *** ******** was to pay off the balance on our 2 mortgage loans that we had with them, one at about $700 and the other at about $42,000, and return the surplus to us. We show that the check was cashed by *** ******** in June. As of today, August 27, 2023, we have not received our money. Also, *** ******** has reported our mortgage delinquent as of July, damaging our credit in the midst of our attempts to purchase a house. They have effectively rendered two disabled veterans (us) homeless. We have called repeatedly and continue to receive inconsistant information from their customer service department. We do have an offer on a new home but because of their negligence, we are at risk of the deal falling thru. Certainly you can see the problem here. We need and expect that money to be made available to us by August 31, 2023. Thank you for your prompt attention to this matter. **** * **** ****** ###-###-####
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.