Customer ReviewsforFriedman Home Improvements & Masonry

We have been working with Friedman Home Improvements since May and initial meeting with ***** and ***** went well-***** very easy to work with! Down payment was secured in July and it has been miscommunication, poor workmanship, redone work, and delays since beginning. We had our back patio ripped out and re-poured and an extension to widen our driveway but the concrete sat in our backyard(we have 4 little kids) for an excessive amount of time. The crew got the wrong permit and ripped out our existing driveway instead of framing the extension. Many cracks that have to be repaired. Interior work started and, again, not completing per walk through. Electrical outlets relocated incorrectly which left open holes in walls. Light switches installed next to the current switches that were suppose to be re-wired. Drywall install that is suppose to be left ‘paint ready’ but I’m using my home vacuum to clean up the drywall dust all over. Back of our home wa unsecured when replacing a window with a door-we had to contact manager by text and then by phone to finally get a response at 9pm. Our children were scared. Venting was not completed in the new drywall. Manager had to be notified by us for every mistake or problem. We hired a company to do things we just didn’t have time to do ourselves and found ourselves reviewing and catching mistakes. Why are we paying a premium price for a company with owner, manager, GC if we are putting in the work and catching mistakes. They want us to pay additional $ for concrete work the city was requiring after the company had to go back for a revised permit. We feel like we are putting a lot of work in to do the job we thought we were paying for. Most of our home improvements have been completed by us and using a company to get big projects done so we don’t have to worry and yet here we are putting in work, double checking everything, correcting, using a translator app to speak to the work crew, and cleaning up to get our house back to a home.

Great communication, customer service and work completed in a timely manner. Highly recommended. Will be using their services again in the near future for other projects.

Friedman Home Improvements and Masonry LLC done their thing!!! Barry Copeland sent Javier, Noel, Manuel, and Daniel to do my job who are my Angels!!! Javier Project Manager is a “Perfectionist” and will not move on until he is satisfied!!! They installed a Pantry Wall in my house which now looks like another room! They will not leave until your project area is clean; I would recommend them for future projects!!! Great Job!!! Thank you Barry for responding to my submission on Angie’s List!!!

Friedman did a good job getting physical requirements for concrete work to replace driveway, walkway, and add patio pad. He did not follow Ohio law and call before you dig. I had to do that to make sure it was done. I also had to file for their permit to do the work. He did not listen to my communication requirements on scheduling so I could make sure I could have dogs out of house while work was being done so I can work from home without dogs barking. He made it clear through conversation commercial accounts were more important to him than residential accounts. He finally subcontracted without letting me know and scheduled them at a time I told him no work could be done. The subcontractors did do a good job. I notified Friedman and my lawyer that Friedman cannot use my property in any form of marketing including but not limited to verbal, written, or electronic types of communication.

Friedman Home Improvements recently completed several repairs at our home in Beavercreek. The front door was refinished to remove the effects of weathering, wooden shutters were repaired and re-installed in the study, drapery rods were installed in the dining room, and a front yard light was replaced. The work was done professionally and within budget. When quality of work is important and attention to detail is needed, we recommend Friedman Home Improvements.

I hired Friedman Home Improvement to renovate a 50+ year old room attached to my garage, converting the space into a 3 season patio living space. Throughout the entire process, Barry (project mgr) was communicative, fair, a good-listener and responsive to my needs, both in the aesthetic design I was trying to achieve and in understanding of my budget goals. Once on the job, I was amazed at not only the reliability of the crew, but how punctual, hard-working and neat they were throughout the entire demo/reno process (Javiar and Juan are fantastic). Interestingly, we did run into some material reliability issues post-winter that needed to be addressed. Barry and his team recognized the mistake on material selection (a wood species not ideal for outdoor use), and immediately listened to my complaint, and responded quickly with an action plan to correct the problem. The end result is I now have a porch/patio that is stunning, and will add tremendous value to my Oakwood home. I fully plan on rehiring Friedman (and Barry's team) again for a bathroom remodel and highly recommend this company for their experience, professionalism and value (for the quality of work they performed)!

I had the best experience with Friedman Home Improvement starting with Project Manager Barry Copeland. He provided ideas, resources, and great customer service for my kitchen and closet renovations. The crew, led by Juan, did such a great job on the kitchen, I requested them for my closet renovations. And the team at Home Depot...Nancy and Kim...stellar! I have found my forever contractor.

The Friedman team did truly *amazing* job! Jason (the owner)’s initial visit to our home lasted more than an hour. He asked very detailed questions to ensure he understood exactly what we wanted to accomplish. The estimate was quickly produced, and was exceeding thorough and clear, spanning a full 2-pages, itemizing all that the job entailed. When there were possible ways of saving money, he offered them. He also suggested a number of clever workarounds we had not considered. The estimated amount was a bit less than the other two quotes we received. In addition, it included items others had not thought to suggest. Other companies said they could begin in 4-6 months. Jason said he would begin in 2-3 weeks and complete the sizable renovation within 3 weeks. Once we agreed to move forward, everything was wrapped up within the timeline he estimated (from my experience, a rare feat!). All members of his crew were friendly, diligent, and highly competent. They were efficient on site, demonstrated great skill, were cautious not to damage anything, and performed a through cleanup, leaving nothing behind. The final product far exceeded our expectations! We are very grateful for Jason's Team and we definitely plan to use them for future projects. Thanks so much! Jon & Courtney

This was no small job as it was related to 17 years of wear and tear on the home and it was not a typical home as the drywall folks were working with 28 foot ceilings. On a job of this size and nature you expect some complications along they way and of course there was but I can honestly state no matter what developed it was taken care of with professionalism and the thought process of the customer is right so lets fix what the customer is asking. Because there were some many different items needing repaired it required different crews to be involved and each and every crew was professional, caring and most important cared about the work they performed in the end which showed.. I own 3 business and know what it takes to work with the public and do what it takes to achieve 100% customer satisfaction. Jason Friedman Improvements seems to have a science in place to assure that happens on a daily basis. I would recommend this firm for a large job such as ours was or even a small one if that is what you are looking for.