ComplaintsforGose Painting
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Complaint Details
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Initial Complaint
07/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We hired Mr. Gose to paint/ stain our log home in the fall of 2022. He was supposed repair/ or replace wood, and fill in bee holes. He was to power wash the front of our home in certain areas before painting. He didn’t do this as he said he would. He didn’t paint our master bathroom window frame. And didn’t for some reason only paint one of the others window frame 1/2 way. I called Mr. Gose in the spring asking him to please finish painting the windows. He stated he had health issues which I completely understood but 4 months later and still he hasn’t called or text. So we are still waiting for him to complete the job. Which if I’m being honest wasn’t that good of a job for the huge amount of money we paid him. So I’m asking that Mr. Gose to please complete the job.Business response
07/25/2023
I recently had an anurysum surgery for which I'm still not back to full par. I was contacted by homeowner and did say when I got back to full speed I'd come and paint window frames to keep the peace . However when I bid the job the homeowner was going to powerwash ahead of me as they had already started staining the home . The husband expressed replacing windows and I was to stain the frame around the windows which I did . There was some wood windows I coated as a courtesy and a garage door also that wasn't in the agreement of job. . For the record I would be happy to coat the windows to maintain a good business name . Also in my defense I gave the homeowner the chance to walk around and lookover the project/home before getting final payment to make sure my work was satisfactory. Customer was happy and when she reached out to me this spring she also wanted to have the siding on the home painted ,so I have a hard time thinking I didn't do a good job if she wanted me to do more . I see my doctor for a check up in September to make sure everything is good with my brain surgery and at that point would be more than happy to paint the two windows to resolve complaint . Chad Gose
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.