ComplaintsforModern Empire, LLC
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Complaint Details
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Initial Complaint
12/14/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
In July of 2021 I hired this company for one cosmetic flip on a home with a completion date of 8-10 weeks. The contractor was given more than half to complete the project but did not complete the project and failed to provide receipts. There was a contract which the contractor did not follow either and this was addressed several times within the last few months. Due to several issues and the delays, a new contractor was hired to finish/correct the issues done by this company.
In August of 2021 this contractor was also given a deposit and amounts to work on another property which no permitting was pulled as should be within the state of Ohio for additions, this project was also supposed to be completed in 10-12 weeks and is still not complete nor close to be completed and a new contractor has been hired to complete the work. The contractor also took appliances which were purchased for the second property and gave a 3 week turnaround to return the appliances.
Business response
12/28/2021
Thank you for bringing this to our attention. We were aware of the situation, and have been negotiating with her on a satisfactory resolution. We are reviewing her most recent proposal and remain in contact with her.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.