ComplaintsforGood Nature Organic Lawn Care
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased a lawn treatment package from them 2 years ago. The service was bad. They would never announced or schedule their visits and had no communication as to expectations. They charged me like clockwork though. Throughout their service they trampled my landscaping and punctured flowerbed protection with their advertisements (which were never welcomed or a part of the deal I signed up for) I asked them to stop. They didn't. Last year I settled my final bill with them. During that discussion they told me candidly "We don't guarantee results." If I had heard that at the beginning, I never would have signed up. Their product did not work. And out of nowhere I was reported to a collection agency this month for another payment. I was never sent a paper bill for it. I received no emails or calls from them. They just went straight to collections.Business response
01/05/2024
This has been taken care of.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.