ComplaintsforBecker CPA Review
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Complaint Details
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Initial Complaint
04/22/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought Becker CPA review unlimited version. However, it recently show the material will be expire on 9/14/2023 if I do not provide validate NTS. When we purchase the material it does not show any condition about unlimited version. When it says "unlimited" it should be "unlimited access without any condition. I believe the " unlimited" wording is very confusing. If it is "conditional unlimited" version , it should be mentioned when we purchase. This seems like a fraud.Initial Complaint
04/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid becker CPA for unlimited access. Right now, the website states "Unlimited access to your Becker CPA Exam material for as long as you need." Now, they are requesting documents that prove I received a schedule to appear for the CPA or I failed a CPA section. This was never told to me and it is still not told to buyers. When I purchased the unlimited package, I received an e-mail confirmation as "unlimited" It is common for college students to purchase a CPA program. They might not even qualify for the CPA exam. The thought process is to purchase a CPA study package and then in a few years qualify to take the exam. If they purchase the unlimited package, they have no idea that in a few years you need to prove that you qualify for the CPA exam. I just want Becker to extend my unlimited access. Also, they should inform buyers that 'Unlimited" is not "unlimited"
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.