ComplaintsforHangar 6, Inc.
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Complaint Details
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Initial Complaint
07/12/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
-Purchased and altimeter from Hangar 6 in Hillsboro, OH. 07JUL2022 -It had a 30 day guarantee if it failed inspection by my avionics shop. -I talked to Hangar 6 later that day because it might not be the correct part. My altimeter had a built-in light but the one I got from them didn't. They didn't seem interested in dealing with me and I understand this. -My avionics shop (a certified avionics repair station) calls me on Monday (11JUL2022) and says they are the same part after all and mine has a removable light ring that was RTV'd down and shouldn't have been. My avionics shop can remove the ring from my old one and put it on the new one assuming it passes the inspection. -I get a call later Monday night that the new one from Hangar 6 failed inspection with a 5,000 fpm leak at 18,000 feet and failed the BARO test. -I report this to Hangar 6 and I'm immediately told I'm trying to weasel out of the deal. Then George the owner agrees I can bring it to him to test so he can verify. -I called him this afternoon (12JUL2022) to schedule a time to bring him the altimeter to check and bring him mine to show him it is the same part and I really do need it to work. He tells me as far as he is concerned the deal is done and it's my altimeter now.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.