ComplaintsforSamco Concrete, LLC
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The company has a different address and phone number than appears on your site The correct phone number is *** *** ****. The location of the business is Westwood, KY. This company replaced concrete steps and sidewalks at my residence during the summer of 2021. The concrete is deteriorating rapidly. I have attempted multiple times to communicate with the owner and he ignores my texts for weeks.; occasionally replies and sets up an appointment to look at the problem but then does not keep the appointment. This pattern repeats itself over and over. I first complained in February of 2022 and still there has been no progress. I am requesting that the company pay for all repairs necessary..Initial Complaint
05/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired Samco Concrete Cody S**** owner to replace steps and sidewalk on my property. They did not show up as they said they would in late summer. Cody would not keep us updated or return frequent calls with our concerns even after we paid him $6,000!dollars down on the project. Came on Nov. 15th and dug out our steps. Then did not return for weeks. His crew would showed up in December and long story finished it in a few days. The work is poor. The cement is not even and is showing signs of been mixed poorly. Cody told us he would return in the spring to complete the job. Can not get him to return our calls, text or emails. I am out $12,000 dollars after he wanted paid the full amount. Wished we had not paid him.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.