Customer ReviewsforTPC Inc
19 Customer Reviews
- Date
- Highest Rating
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Review from Stacy F
5 stars09/21/2024
I first met ****** when his crew painted the interior of our home in 2021. When we built a new home in 2024 we knew we needed to build a bathroom and closet in the basement and our builder would not do it so we started looking for contractors. I reached out to ****** and one other contractor and though the other guy quoted us several thousand less we hired ****** for the job based on his timeline. We could not be happier with their work. ****** and his team were great about keeping me informed each morning about when they would arrive and what they would be doing each day. They took the time to clean up at the end of each day and they finished the job on time. Their craftsmanship and attention to detail were much appreciated and they were happy to answer all my questions as the job was being completed. You get what you pay for and Im very pleased with our new bathroom and closet.Review from Kathy P
5 stars07/30/2024
TPC Inc. remodeled our master bathroom. ****** was extremely responsive from our initial request for a quote all the way through project completion. We chose TPC Inc. based on positive reviews on ******** and would recommend them for any project. ****** assisted in product selection by sending us options for different fixtures and for where we could purchase them. We really liked the ability to purchase the materials ourselves, their upfront pricing on labor, and response to issues that came up during the installation. TPC Inc.'s quote was not the cheapest, but we are pleased with the quality of work. I also appreciated ****** sharing his contractor pricing for paint and he worked with us to keep costs in check. ****** and his team treated our home with respect by laying down materials to protect our hardwood flooring and carpet. They cleaned the bathroom workspace daily making it easier to "live" through a remodel. We did have some lags in communication and some issues that needed to be addressed, but overall TPC Inc. followed up on each concern making sure we were satisfied. We are happy to recommend them will definitely consider ****** and ***** for our next project.Review from Michael C
5 stars05/02/2024
They painted our trim around our house. They did an excellent job exactly what I asked in a timely manner. I would recommend them to anyone. Our house looks brand new.Review from Scott P
5 stars04/22/2024
We contracted with TPC Inc Lancaster to caulk and paint our newly install primed board and batten siding. The project of siding replacement had been a lengthy project by another contractor, so when we where ready for painting TPC Inc was responsive with follow up and completion of work! We are very satisfied with Dwight and his team and would use them again for future paint/stain work. ***** *Review from David N
5 stars04/15/2024
Overall, Dwight and his team do great work and stay within the estimates given. Communication can sometimes be an issue, but eventually all matters get resolved. Ultimately, the quality of the work speaks for itself.Review from Kristal S
5 stars03/26/2024
I had a Pinterest dream of accent walls in both my dining room and bedroom for years. They were intricate geometric trim designs that I came up with myself. We don’t have the tools or the skills to do it ourselves and our bedroom ceiling is vaulted. I called TPC because I had met the family years ago at my church and they were such good people. TPC’s estimate was much lower than the other estimates I received. Both walls were completed in two days, trim, caulking, and paint. They turned out beautifully. They add an upscale and custom feel to our home. We get so many compliments when people enter our home as the dining room is the first view from the entryway. We chose a deep grey blue color and they look stunning.Review from Walt L
5 stars02/06/2024
I left an earlier negative review which I regret. Dwight & Kevin did an amazing job for us twice, at our old home in Pickerington and our new home in Pataskala. They refurbished our bathrooms at both locations plus additional work. They are great at what they do!Review from Dawn M
1 star07/20/2023
I think if anyone is giving TPC a good review at this time it is a shame. We have missed so much work and have put some much time into trying to get our money back. He preys upon good people and takes advantage of them. Causing emotional and financial burdens on so many families and sub contractors. If he has done good work for you and did not left you high and dry you are one of the lucky ones, just want to let you know when you are putting your praises out there to TPC you can just look at the complaints and see how hurtful it might be to us that have been so misled by TPC.TPC Inc Response
11/17/2023
We have worked with the client to bring resolution to the situation. I am truly sorry for the stress and frustration that I caused you during the process and we are striving to get back to where we prior to Covid. We had maintained an A+ rating from our inception in 2011 to 2021 and are working to get back to that status. Thank youReview from Sherri D
5 stars04/29/2023
Dwight and his company did a wonderful job at my business. The work was done quickly to eliminate the amount of time I had to be closed and it was great quality. They painted all the interior rooms, trim and doors and it was absolutely perfect. Wouldn’t hesitate to hire again.Review from Joby H
1 star11/20/2022
TPC Inc has failed to pay subcontractors agreed upon wages for drywall installation at *********************************************************** 43015.TPC Inc brought *********************** into a whirlwind of a job. The owner, *************************, admitted that the customer was very upset with their inability to previously perform the agreed upon work. ****** mentioned that he had to throw his roofer (who framed the dormers, NOTE: A 'roofer' not a 'framer') off the job after subpar work was completed by TPC Inc. ****** did mention that he has to 'paid him (his roofer) to go away'. Unfortunately, ****** will not extend that same professional courtesy to ***********************.Out of 7 attempts over the previous 2 weeks to contact ****** and TPC Inc, he has only responded twice. Both responses were only received after a serious message was sent. Any attempt to contact ****** or TPC Inc in a reasonable and respectful way, was simply ignored. Over and over again. It seems, the only way to get the Owner of TPC Inc's attention (*************************), that you must 'strong arm' him for a response.I'm aware of another situation (within the last two weeks) between TPC Inc and Junk Removal and More where he has failed to pay that subcontractor as well.This job was 'rushed' per ******. We began the job 48 hours after seeing and quoting the project. Completed it 5 business days later.We have had the job completed for nearly 3 weeks at this point (11/20/2022) and have received countless non-response', in addition to a large amount of excuses.There are countless negative reviews on ****** within the last 1-2 years stipulating a pattern of failing to communicate with customers, as well as subcontractors.As of 11/21/2022, *********************** will file a Mechanic's Lien against TPC for the project located at: ***************************************************************** *********************** would highly suggest a review of TPC Incs BBB accreditation status. From our stand point, ****** is stuck 'robbing ***** to pay ****'.TPC Inc Response
12/16/2022
The work performed by this contractor was unacceptable to the homeowner and our standards. There was a tremendous amount of material left in the driveway that also had to be cleaned up and removed. I have requested an on site meeting with the contractor to correct.TPC Inc Response
03/24/2023
This issue has been resolved and the contractor has been paid even though we had to demo the work that was completed and then pay another contractor to complete the work correctly.
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